Preparing data relating to production, cost estimates, future cost planning, and contract requirements. Oversee input and output to the Army Medical Department Property Accounting System Medical Maintenance module. Ensure governmental contracts and purchase requirements are in accordance with all applicable regulations. Prepared instructions, guidance, and standing operation procedures governing inventory, distribution, excess, and management Prepared requests for annual and one-time contracts and receiver reports; used an automated purchase request system to acquire medical supplies and equipment. Providing guidance on the use and operation of the automated supply requisition system, Defense Medical Logistics Standard Support System (DMLSS). Technical expert advisor and trainer on matters pertaining to DMLSS. Providing technical guidance pertaining to the use of the DMLSS. Resolve system issues and ensure that DMLSS transfers all procurement actions correctly through GFEBS. Analyzes and evaluates, on a quantitative or qualitative basis, the programs or operations in meetings with established goals and objectives. Develops and interprets regulations, directives, and policy guidance to accomplish both long and short-range goals and to assure that unique requirements are accommodated for US Army missions. Skilled in the analysis of large quantities of supply data to identify trends, interpret directives, develop detailed instructions, and provide guidance and training to others. Operates a GPC purchasing program to facilitate the acquisition of equipment, materials, supplies, and services. Incumbent acts as the centralized GPC Approving Official. Knowledge of a wide range of qualitative and/or quantitative methods for the assessment and improvement of Procurement. Drafting logistics support documents to aide in the development of System Acquisition strategies. Developing life cycle logistics support initiatives to lower overall life cycle systems cost.

Stay abreast of the DOD, DA, AFC, and MRDC Policies and regulations. Complete the Annual Statement of Assurance (SOA). Maintain administrative controls over the MICP, producing the Army Commanders', the Internal Control Evaluation Plan (ICEP), and the Risk Assessment Plan (RAP) to ensure that WRAIR is in compliance with AR 11-2, Managers' Internal Control Program. Ensure effective management controls are in place IAW AR 11-2 to prevent fraud, waste, and abuse. Meet with the SMEs who provide the details required for maintaining accurate reporting outcomes. Send SCAFs to the correct POCs, and upload SCAFs into LiveLink within 1 business day. Review SOP for Annual Statement of assurance, Livelink, Billing official duties, and contract verification system actions. Complete SOPs, serve as the hand receipt holder for RMD, and perform the duties of the accountability officer, ensuring that RMD is compliant in the area of safety management. Created a tracking mechanism to monitor SCAF activity for LiveLink; Send completed SCAF from LiveLink to budget analysts. Provide copies of approved SCAFs to the Shared Drives within 3 business days and retain an electronic copy. Serve as the billing official for RM ensuring statements are certified within 5 days. Coordinate GRC actions through completion. Provide feedback on SCAF errors and ensure corrections are made within 2 business days. Enter contractors into both the Contractor Verification System (CVS) and the Trusted Associate Sponsorship System (TASS) confirming their contact information. Approve submitted invoices for contract payments. Responsible for supporting strategic planning, management analysis, and evaluating the effectiveness of office operations through quantitative and qualitative methods. Formulating and executing action plans to respond to business and management problems or initiatives. Providing organizational support for program planning and analysis activities.

Providing administrative support; preparing, maintaining, and assembling files and records; utilizing office software such as Microsoft Office Suite; and analyzing problems to identify significant factors and gathering pertinent data. Planning, preparing, and utilizing event planning strategies for all office events. Providing customer service to vendors; procurement of supplies per the use of a Government Purchase Card while adhering to all the rules and regulations of being a purchase card holder. Confirm all inventory has been received, put all inventory in the supply room, as well as reconcile monthly statements in a timely manner. Providing all incoming members with the pertinent supplies needed. Keeping an updated inventory of outgoing supplies for labs, training, and research projects, as well.

Personal Scheduler for Director and Assistant Director. Performing administrative assignments using multiple technical applications such as problem-solving, collecting data for the annual budget estimates, and setting up controls to monitor expenses. Planned, develop, and monitor a variety of administrative and technical activities in support of the operations, completed data analysis, and provide customer service. Serves as division's Supply Coordinator, procurement of all necessary supplies within funding limit, maintaining inventory management of supply cabinets. Served as the IBOSC/Million Hearts Model Help-desk Coordinator, Held biweekly meetings collaborating with the IBOSC. Monitor IBOSC triaging of Remedy tickets, Formatted scripts for questions from Beneficiaries, and reviewed IBOSC Communications, and other model-related materials when the model team distributes a document for review. Served as the Million Hearts Project Officer (MHPO) Coordinator, Transferred information to master help-desk ticket spreadsheet weekly, Identified questions that MHPOs answer often, and create a script so the answer is consistent across MHPOs. Determined if the script is appropriate for MHPOs. Monitored MHPO's progress on track. Collected participant feedback from MHPO’s exit interviews after they process withdrawals, Maintained the FAQ tab on the MH Data Registry, Maintained the MH Data Registry’s Model Announcements page documenting all IBOSC issues in the monthly log, and Consolidate FAQs on SharePoint. Consult with stakeholders to evaluate current policies and procedures. Perform analysis of data to evaluate the effectiveness of public health programs. Develop qualitative and quantitative methods to plan program activities. Monitors reports to ensure program goals and objectives are met. Prepares reports to address options for program improvements. Respond to inquiries regarding public health programs. Delivers presentations to stakeholders on healthcare delivery options.

Responsible for answering incoming calls regarding technical questions and problem resolution related to Comcast products as well as customer equipment. The Customer Account Executive (CAE) also handles billing overflow calls. Works to minimize and/or reduce truck rolls. Offers Comcast products and services to meet customer needs and ensures the Comcast Quality Experience (CQE). The CAE relates well to the customer, thinks and exercises sound judgment, and acts responsibly in the customer’s and the company’s best interest. Acts as technical specialist within own area. May serve as team leader, but does not supervise.*Demonstrates excellence in troubleshooting line of question with attention to first-call resolution and escalated calls. Elicits and records customer information and inquiries, following prompts from a computerized system. *Troubleshoots and resolves technical problems over the phone in a single customer interaction to maximize the customer experience, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.*Researches and identifies trends in service/equipment problems and documents processes used to correct issues, reporting consistent problems to the escalation agent. Proactively learns new technologies within the Comcast products. Demonstrates technical expertise of products and troubleshooting.*Prepares work orders when required and ensures appropriate procedures are followed. - Promotes and sells services, enters and confirms sales.*Consistently meets or exceeds established goals and performance metrics and achieves overall performance goals of the organization.*Must be able to work in a fast-paced, often high-pressure environment, with proven ability to maintaincomposure in stressful situations and manage and diffuse angry or irate customers.*Practices and demonstrates with ease and assurance the service functions within the billing platform.

* Perform pick and pack functions as required; Correspond with multiple shipping companies and their contacts; Use multiple shipping companies software to ship and track packages; Pack/re-pack and ship customer orders; Coordinated trailers to corresponding dock doors and cross docks using the OMA (Outbound Manifest Accuracy) tool; knowledge of tool and equipment; Troubleshoot shipping problems and errors to resolution; Communicate well with fellow employees and coordinate activities according to needs; Comprehensive understanding of shipping requirements, rules, and obligations by carrier, destination, and package type* Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers* Communicate well with peers, managers, and outside carriers* Well organized and detailed oriented with the ability to multi-task, accurate, reliable, and understand the importance of deadlines* Always able to work as required to satisfy the deadline* Very proactive and work well with others* Strong verbal and written communication skills* Hands on knowledge of Shipping process and OMA and carrier-provided shipping tools* Must be flexible for daily overtime and varying schedules as needed* Standing and/or walking during a minimum 10-hour shift* Some lifting and moving of packages, most weighing 35 lbs or less* Walking in the FC and around the area with great frequency* Manual dexterity in hands and wrist* Regular bending, lifting, stretching, and reaching both below the waist and above the head* Worked with and around moving mechanical parts

Manages new major equipment/subsystems on Hull, Mechanical, Electrical and Electronics systems; long range forecasts of requirements. Positions/allocates/reallocates major new equipment, subsystems to meet requirements at various stock points. Initiates procurements for new major equipment or subsystems based on extensive analysis of plans, schedules and production, procurement lead times. Reviews reports, plans and schedules to determine material support requirements that must be met to ensure that proper and timely support is provided. Expedites the acquisition/movement of material, reviews/evaluates interim support measures and initiates corrective actions in conjunction with supply, procurement, production and quality assurance.Serves as the focal point for the coordination of material support, resolution of problems, supply support manager for Cutter Support Review (CSR) Team; representative at the ISO process development/review sessions and participant of Quality Action Teams (QAT). Knowledge of a broad range of policies, procedures and techniques related to the organization; including budget policies and procedures to determine future budget requirements and maintain/track adequate funding for the current year. Provides data/Monitors status/Analyzes requirements/prepares estimates of funds needed. Studies and evaluates relationships between customer requirements, acquisition lead times, storage, inventory, issuance and delivery by the most efficient and economical means possible. Evaluates current methods and processes, identifies areas for improvement, considering customer missions and recommends methods and techniques for improving supply operations. Provides subject matter expertise by identifying, proposing and executes process improvement of multi-facility/nationwide supply operations with interlocking supply requirements.Utilized the Teleworking option once every week and as needed. I was successful because of the clear performance expectations.

Maintain stock levels of Coast Guard peculiar items to achieve effective service wide supply support and efficient utilization of appropriated funds. Establishes and procures new items in the supply system, long range forecasts of requirements that involve a variety of Federal Supply Groups and classes. Managed stock levels by projecting stock, store, issue, repair quantities for short term and long term basis using a variety of techniques and other considerations. Responded to and advised for action Frustrated Items, Supply Discrepancy Reports and Quality Deficiency Reports; coordinated items though the Warehouse, Inventory Team, COTRs, Procurement, Quality Assurance and the CG Units to insure the validity of my stock. Utilizing WebFlis, NESSS Cataloging Module, Fedlog and NE-Tims to verify the status supply codes of the equipment. Long-term management includes knowledge of provisioning requirements, project programming, long-range requirements, new construction programs, operational requirements, extended deployments and other unanticipated requirements by Coast Guard field units are considered. Development of procurement plans which consider various procurement factors, including total repair/procurement lead times. Complies with procurement requirements/regulations to initiate and issue Purchase Descriptions, requesting JOTFOC, Purchase Requests for the purchase and repair of items. Manage the contractual processes for procurement from cradle to grave, monitoring funding for three accounts. Initiates disposal action for Coast Guard peculiar material, review excess property lists from the Coast Guard units and other agencies for possible utilization of assets, material return program to and from other government agencies for inter-agency logistics utilization, process documents and material transferred to Defense Re-utilization and Marketing Office (DRMO). Ensures integration of all support elements to maximize system deployability, supportability, and mobility.