Facilitated new employees’ entry into company by providing training on proprietary computer systems, company policies. Provided Human Resources direction to existing employees. Traveled to various cities to address the location’s training/continuing education needs.• Trained 15+ new employees on first day/week of employment.• Personally prepared and presented sexual harassment training to employees in greater Los Angeles area branch to meet state of California statute.• Rolled out… Show more Facilitated new employees’ entry into company by providing training on proprietary computer systems, company policies. Provided Human Resources direction to existing employees. Traveled to various cities to address the location’s training/continuing education needs.• Trained 15+ new employees on first day/week of employment.• Personally prepared and presented sexual harassment training to employees in greater Los Angeles area branch to meet state of California statute.• Rolled out company website which included learning/performance/career objectives in several cities.• Trained existing employees on proprietary sales/reporting/territory systems.• Formatted company job descriptions to be added to database.• Remotely assisted employees with Human Resources questions or concerns. Show less

Assisted customers in determining and locating parts for their processes. If the part was not in stock, located it and provided it to the customer for a predetermined price.• Worked with customers in placing orders in lighting showroom.• Answered telephone inquiries regarding sales purchases/order status.• Assisted in determining customer’s needs.• Pulled merchandise for customer’s orders from on-site warehouse.• Contacted manufacturers to expedite customer’s… Show more Assisted customers in determining and locating parts for their processes. If the part was not in stock, located it and provided it to the customer for a predetermined price.• Worked with customers in placing orders in lighting showroom.• Answered telephone inquiries regarding sales purchases/order status.• Assisted in determining customer’s needs.• Pulled merchandise for customer’s orders from on-site warehouse.• Contacted manufacturers to expedite customer’s orders.• Worked with manufacturers to return defective/unwanted merchandise orders. Show less

Senior Department Assistant: Provided administrative support to three physicians. Credentialed six physicians and four mid-level providers. Developed and maintained Physician On-Call schedule and payment distribution for twelve physicians. Maintained records as well as correspondence for physicians.Executive Assistant: Provided general and administrative support for the Vice-President and (2) Development Directors. •Coordinated materials and logistics for Board and… Show more Senior Department Assistant: Provided administrative support to three physicians. Credentialed six physicians and four mid-level providers. Developed and maintained Physician On-Call schedule and payment distribution for twelve physicians. Maintained records as well as correspondence for physicians.Executive Assistant: Provided general and administrative support for the Vice-President and (2) Development Directors. •Coordinated materials and logistics for Board and committee meetings•Coordinated the information flow for the Foundation, including communication between Foundation staff, Board of Directors and donors. •Managed general office operations and community rooms•Staffed Board and committee meetings•Set up and maintained paper and electronic files•Tracked correspondence to ensure timely response. Show less

Provided Service Manager with full administrative support. Entered and processed service department billing work orders as well as audits of pricing documentation.*Entered and processed payroll entries for 25 service technicians.*Printed and mailed all outgoing invoices, and maintained a current exceptions list*Served as the corporate office divisional contact for Austin Electric branch.•Forwarded invoice records, billing, and supporting documentation to National Accounts… Show more Provided Service Manager with full administrative support. Entered and processed service department billing work orders as well as audits of pricing documentation.*Entered and processed payroll entries for 25 service technicians.*Printed and mailed all outgoing invoices, and maintained a current exceptions list*Served as the corporate office divisional contact for Austin Electric branch.•Forwarded invoice records, billing, and supporting documentation to National Accounts office in a timely manner daily.•Handled all incoming telephone calls in a courteous and professional manner•Responded to customer requests for information regarding services and billing inquiries•Researched Quality audits of Daily Service Management report and Service Status & Quality report•Assisted in compilation of quarterly certified technician program statistics•Served as Sprint Nextel liaison for branch.•Assisted with branch Nextel phone conversion. Show less

Provided full administrative support to Executive Director. Processed and edited software report requests submitted from territory contractors .•Ordered Group contract copies from Iron Mountain for territory Contractors.•Set up facility meetings (hotel room reservations, meeting room Reservations for staffing as needed.•Processed credentialing applications from prospective medical providers into the PHCS network•Facilitated provider demographic changes… Show more Provided full administrative support to Executive Director. Processed and edited software report requests submitted from territory contractors .•Ordered Group contract copies from Iron Mountain for territory Contractors.•Set up facility meetings (hotel room reservations, meeting room Reservations for staffing as needed.•Processed credentialing applications from prospective medical providers into the PHCS network•Facilitated provider demographic changes •Facilitated calls from provider’s offices (resolution of questions re: recertification, erroneous terminations from groups, credential status, fee schedule, etc.)•Facilitated Provider Data Management sendback requests (Obtain missing provider information on credentialing applications)*Facilitate Premier Care product support in Kansas City territory Office Show less

•Processed Manual Extract files by using geographic specific software •Formatted Excel spreadsheets for end user. •Produced Management Reports.•Acted as registration contact for Compliance Classes in KC, St. Joseph, Clayton •Maintained sufficient training inventory for regional training needs. •Facilitated printing or photocopying of training materials. •Coordinated self-study refresher training. •Forwarded training materials to participants. •Filed/maintained… Show more •Processed Manual Extract files by using geographic specific software •Formatted Excel spreadsheets for end user. •Produced Management Reports.•Acted as registration contact for Compliance Classes in KC, St. Joseph, Clayton •Maintained sufficient training inventory for regional training needs. •Facilitated printing or photocopying of training materials. •Coordinated self-study refresher training. •Forwarded training materials to participants. •Filed/maintained training rosters received from Regional Compliance Officers. •Assisted in verifying accuracy of training reports received from Organizational Development Department. •Prepared and distributed facilitator notebooks with training. Show less

*Transcribed referral letters, consultations, procedure reports, chart entry notes for fifteen physicians in gastroenterology practice. *Faxed letters/reports to physicians. *Spoke to physicians regarding transcription clarity and patient information.