Tamara Thomas Email & Phone Number

• Process customers payments, service orders, and outages while promoting Enhanced Services. • Handle billing, collections and deposit inquiries.• Handle Virtual Call Center inquires.• Motivate and provide work process to new hires • Provide exceptional customer service through problem solving and ability to diffuse escalated customer concerns. • Ensure local office is in compliance with Corporate Guidelines, General Accounting Procedures, and Sarbanes-Oxley Initiatives

• Execute strategic and tactical sales initiatives to ensure achievement of corporate goals for long distance and local long distance calling plans in designated geographic regions.• Manipulated various software packages to provide current need-based data for customers and maintain and updated active client data for the corporation. Consistently attained 100+% of company requirements.

Bachelor Of Science (Bs), Organizational Management

Bachelor'S Degree, Organizational Leadership