Tamara White Email & Phone Number

Tasmania, Australia

Sydney, New South Wales, Australia

Through direct outreach activities, improve access to and raise community awareness of EWON, while also assisting customers resolve complex issues and complaints and uncovering systemic issues affecting NSW consumers. It also involves working closely with other teams across EWON in relation to the registration of cases arising from outreach activities and improving barriers to access.

Investigate and conciliate high complexity complaints in line with the regulatory framework and EWON’s complaint handling policies and processes.

To effectively manage the day to day operations of the team to ensure high performance, effective and efficient complaints management and exemplary customer service. It is also involves training and coaching team members to improve capability.

Sydney, Australia

Record, investigate and resolve complaints from customers about gas, electricity and some water providers, in line with the regulatory framework and EWON’s complaint handling policies and processes.

Sydney Area, Australia