Conversation Designer
Current- Creating consumer-facing Intelligent Virtual Agents using the Vonage AI no-code Studio.- Solving customer challenges using Voice/Text UI that enables the ability to deliver personalized and contextual information in real-time.– Createing conversation scripts that represent the customer’s brand identity- Managing multiple projects simultaneously, feel comfortable dealing with multiple stakeholders, and be able to think strategically when reviewing design work and providing feedback and guidance- Working with the customer applications team, product management, and solutions to ensure intelligent and intuitive conversations- Working closely with engineering and technology partners to assess use cases.