Tami Pharr Email & Phone Number

United States

• Design and implement a strategic travel program with over $40M in spend to optimize cost savings and enhance traveler experience.
• Manage relationships with travel suppliers, negotiate contracts, and conduct regular assessments to drive continuous improvements.
• Achieve a 15% reduction in travel expenses while maintaining high traveler satisfaction levels.

I lead the sales efforts for TRIPBAM. TRIPBAM is a hotel rate assurance program that travel management companies and corporate travel programs can implement to ensure the lowest hotel rates are obtained. We can also increase compliance to preferred hotel programs and locate and shop the rogue hotel bookings made outside the approved channels.

Austin, Texas Area

Responsible for providing solutions and business process consulting with recommendations to sales and commercial team members to facilitate account retention, expansion and new sales. Identify specific areas of prospect need and demonstrate how BCD Travel’s solutions fulfill those needs. Engage throughout the Sales Lifecycle in representing those solution.

- Successfully managing largest account in Ovation portfolio, collaborating with 27 global offices to service Client. Client is most complicated client in portfolio.- Impeccable Client driven customer service scores rating global travel program.- Consolidated and implemented Client global travel data.- Wrote, executed and managed a SLA for Client..

- Directed strategic business planning process with responsibility of success of business plan for 5 accounts totaling $50M annually.- Attained significant cost savings goals ranging from 20-40% f the 5 clients.- Increased employer profitability by up-selling portfolio products to clients, achieving a first sell of a new sourcing product. - Began global.

- Implemented Dell as travel industrys first go-to-market fulfillment client. Recognized gap in service in not being able to provide a 7x24 solution for online bookings, and developed industry first solution a win/win for both Maritz and Dell. This fulfillment center became one of the premier differentiators between Maritz and competition, resulting in.

- Directed daily operations of the travel department, including phone service level, customer satisfaction scores and service recovery plans (if needed).- Supervised and developed 13 front-line staff with success at motivating team to reach the highest level of customer satisfaction within WorldTravel Partners.- Identified problems and determined solutions.

B.S., Education

High School Diploma

Education record

Education record