Tammy Robinson Email and Phone Number

Classes: Microsoft Word 2013, PowerPoint, Keyboarding, Ten-Key

The Benefits Analyst provides subject matter expertise on day-to-day administration, compliance, vendor management, communication and education on benefits to new and existing employees. The position performs data analysis regarding various aspects of different plans, identifies and develops process improvements, and transitions programs seamlessly. This position also provides stellar customer service, including analytical and technical support in the delivery of programs and solutions.• Benefits administration• Advise employees on plan options, policy features, eligibility and other matters related to benefits to ensure employees can make informed decisions with regard to their benefit package.• Conduct benefit orientations, open enrollment meetings and ongoing benefit trainings.• Assists employees with enrollment in the benefit systems and sets up benefits and payroll deductions in the human resources information system (HRIS) in an accurate, efficient and timely manner.• Assist employees with processing qualifying life events and collect appropriate documentation.• Provide assistance to resolve employee benefits issues and work with the Supervisor, Payroll & Benefits to resolve more complex problems such as, but not limited to: eligibility matters, contested benefits and service problems.• Maintain an in-depth understanding of all benefits programs and eligibility requirements.• Respond to employee inquiries regarding benefit policies, procedures, and programs; ensures a quick and courteous resolution.• Participate and monitor the annual benefits open enrollment process. Work in conjunction with the HR Management team to ensure a smooth enrollment process.• Work with insurance carriers/TPA to resolve issues regarding eligibility and claims.• Helps to administer LOA, STD, life ins, COBRA, 401(k) and unemployment claims.• Assists with the completion and record-keeping of all employee leaves and disability paperwork.

Wrote, and administered policies, procedures, handbook, company programsWrote, implemented and trained staff on company policies, including harassment, D&A, worker's comp, company leaves, and telecommuting to ensure consistency in practicesTransitioned to PTO program to replace outdated system Implemented and trained users on new Payroll, HRIS, Onboarding and LMS software, procedures and controls to move record-keeping and documentation to electronic form and increase data capabilitiesCoached managers regarding Employee Development, Performance Management, Compensation Programs and employee issuesWorked with managers and employees to update and rewrite all company job descriptions to assist in recruiting, employee evaluation and compensation analysisCentralized annual employment review process to promote consistency and coached managers on conducting reviewsStreamlined recruitment process, and coached managers to ensure objectivity in selection of candidates, which improved the quality of employees hiredDeveloped and executed onboarding/offboarding and training programsTeamed with the leadership team as part of the COVID task force to develop and implement an emergency response plan and subsequent procedural changesRe-branded and updated Intranet HR portal to increase employee engagement and access to information and toolsAdvisement and assistance in initial establishment of international branchCompany Culture and Hospitality ProgramsPayroll preparation and reconciliationRegulatory compliance and research: labor and safety law, including agriculture

Employee benefits and Worker’s Comp administrationEmployee relations, leave administration, policies and programs, job descriptionsNew hire orientation and trainingRecruitingHRIS Records managementAccounts PayableAccounts ReceivableMonth-end reconciliations Payroll

General Accounting: Full-cycle accounting for multiple businesses - G/L, A/R, P/R and A/P, intercompany transactionsMonth-end accruals, reconciliations, financial statements, audit preparationAssets and depreciation, cash analysis, cost tracking

Human Resources: Employee relations, policies and procedures, employee handbook, incident investigation, leave administrationRegulatory compliance and research: DOL, ADA, EEOC, FMLA, OSHA, ACA, HIPPANew hire orientation and training, safety training and Worker’s Comp administrationBenefits and payroll administration, HRIS and employee file maintenanceCommittee representative, event coordination, special projectsGeneral Accounting: Full-cycle accounting for multiple businesses - G/L, A/R, P/R and A/P, intercompany transactionsMonth-end accruals, reconciliations, financial statements, audit preparation, advisor to subsidiary bookkeepers.Assets and depreciation, budget preparation, cash analysis, cost tracking, claims analysis

Classes: English, Microsoft Word 2010, Computer Concepts, Keyboarding, Ten-Key, Filing