Tammy Adams Email & Phone Number

Canonsburg, Pa, Us

Canonsburg, Pa, Us

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania

• Lead QA tester on an agile software development team for an industry-leading SaaS content marketing platform, involving customizable workflows and freelancer payment options for global B2B and B2C customers. Recognized throughout the organization as the go-to expert on platform behavior and design. Skilled at root cause analysis of the most complex issues. • QA Engineer for multiple Agile scrum teams, assessing user needs, drafting user stories, creating and executing all test plans and scripts, and identifying cases for automation while managing risk and complying with industry QA standards. Maintained multiple QA environments and code bases for testing, training, and user troubleshooting purposes. • Integrated the application with third-party platforms, including Marketo, Google Analytics, YouTube, and various social platforms. Tested a Salesforce beta application, resulting in high customer demand that will drive future sales. • Acted as release manager for production releases; merging all approved code, creating release branches, working with DevOps team to schedule and deploy, and performing post-release checkouts.

Greater Pittsburgh Area

Greater Pittsburgh Area

• QA engineer for multiple insurance business lines under the HM Insurance Group umbrella. Contract to full-time hire after less than a year. • Performed and managed all aspects of Quality Assurance testing of applications and Business Objects reports, including reviewing business requirements documents and participating on cross-functional review teams to ensure clear and testable requirements, writing and executing manual and automated test scripts, and identifying and working to correct defects. • Employed complex SQL queries and knowledge of Oracle database structures. • Mentored interns and new hires on software testing concepts, execution, and best practices. • Piloted test management software and recommended corporate adoption of best solutions.• Represented HM Insurance Group on an enterprise-wide automation testing forum.

Pittsburgh

Quality Assurance testing of reporting and web applications.

Greater Pittsburgh Area

• Managed and performed testing for all software used in US Savings Bond operations throughout the Federal Reserve System, and worked with users to recommend software enhancements and draft user requirements. Responsible for all test activities for two major legacy mainframe system migrations—one combining multiple legacy mainframe systems to a single client-server platform, and another to a client-server imaging system, which more than doubled employee productivity. • Responsible for all aspects of a web-based application used by more than 30,000 external customers, including requirements gathering and definition, testing, implementation, and ongoing customer support, as well as performing all changes to the static web page. • Worked extensively with representatives from Federal Reserve sites across the country, as well as outside vendors and US Department of the Treasury.

Promoted to Senior Processor in recognition of testing responsibilities, a position that previously did not exist in my area.Performed all testing and implementation activities for software related to two operational areas, including user requirements, design recommendations, test plans, cases, and scripts, and problem monitoring.Responsible for all testing activities for a project switching from a legacy mainframe application to a client-server based imaging system, which more than doubled employee productivity.Participated in several nationwide teams to address user requirements and employee productivity.Created training manuals and trained staff on new software systems and job assignments.Oversaw all day-to-day operations in two operational areas, including daily account balancing and monitoring workflow and deadlines.