Tammy High Email & Phone Number

Charlotte, North Carolina, United States

CVS Health and Lowe’s Teams Principal Responsibilities: Knowledgeably and reliably respond to all incoming customer calls requesting resolution of payroll and health and welfare requests and concerns.• Managed prompt Customer payroll and health and welfare issue resolutions ensuring proper documentation, follow through, and call back completion.• Supported team members with payroll and health and welfare performance goals as related to service request resolutions completed on… Show more CVS Health and Lowe’s Teams Principal Responsibilities: Knowledgeably and reliably respond to all incoming customer calls requesting resolution of payroll and health and welfare requests and concerns.• Managed prompt Customer payroll and health and welfare issue resolutions ensuring proper documentation, follow through, and call back completion.• Supported team members with payroll and health and welfare performance goals as related to service request resolutions completed on deadline for the team.• Collaborated with managers and team members in order to provide satisfactory service levels set by clients.• Mastered technology systems necessary to process payroll corrections, health and welfare benefits enrollments, indicative data updates, time and attendance data and adjustments, resolutions to specific problems through Service Requests, etc. Approximately 10 systems required to master.• Documented all interactions with colleagues by providing detailed written communication in the form of wrap up notes, activities, and Service Requests.• Supported my client companies by demonstrating knowledge of Payroll, Health and Welfare, and Human Resources information.• Maintained high performance metrics for handle time, schedule adherence, quality, etc. Show less

Charlotte, Nc

Principal Responsibilities:Coordination of all corporate strategic Human Resources initiatives and ensuring they are carried out explicitly and on timeHR –Recruitment, On-Boarding, I-9 E-Verify, Background & Drug Screenings; Employee Benefits Open Enrollment Coordination, Benefit Specialist (including 401(K) Plan), Employee Handbook and Policy Development, Asset and Equipment Assignment /Tracking, Payroll, Employee Paid Time Off Reports, Continuing Education/Training… Show more Principal Responsibilities:Coordination of all corporate strategic Human Resources initiatives and ensuring they are carried out explicitly and on timeHR –Recruitment, On-Boarding, I-9 E-Verify, Background & Drug Screenings; Employee Benefits Open Enrollment Coordination, Benefit Specialist (including 401(K) Plan), Employee Handbook and Policy Development, Asset and Equipment Assignment /Tracking, Payroll, Employee Paid Time Off Reports, Continuing Education/Training, Service Awards, Incident Reports / Performance Based Counseling; Off-Boarding and Exit InterviewsBus Admin – Bookkeeping, Accounts Receivable, Accounts Payable, Purchasing, Maintained State and Local Business Licensing & Registration –Paid Fees/Taxes, Business Insurance (Liability, Workers Comp, & Vehicle), Employee Medical – Dental – Vision – Life – ADD - Long Term Disability – Short Term Disability Insurance Coverage Cost Comparisons among vendors - Annual Audit Reports of all plans, 401(K) Plan – Implemented, maintained compliant with deposits and all Annual ReportsCopy /Editing – Social Media Writing – Excel -Report Writing, created and uploaded Social Media Content for Internet Marketing efforts. (e.g. Twitter, LinkedIn, Facebook, Pinterest, etc.). Wrote Articles for blogs and newsletters, Strong written communication skills via letters - e-mails and document creation, Excel and Statistical Reporting Skills Show less

Charlotte, North Carolina

Principal Responsibilities: • Pre-Certified Ophthalmic Surgery with Insurance Provider to insure payment • Input New Patient Information into Horizon Eye Care Patient database • Prepared Patient Charts for next day’s appointments • Contacted Patients with answers to questions and test results for doctor and technicians • Scheduled Surgeries at area hospitals when required • Scheduled Patient Appointments / Tests and placed Reminder Calls • Requested Patient Charts… Show more Principal Responsibilities: • Pre-Certified Ophthalmic Surgery with Insurance Provider to insure payment • Input New Patient Information into Horizon Eye Care Patient database • Prepared Patient Charts for next day’s appointments • Contacted Patients with answers to questions and test results for doctor and technicians • Scheduled Surgeries at area hospitals when required • Scheduled Patient Appointments / Tests and placed Reminder Calls • Requested Patient Charts from Medical Records for doctors and technicians • Manned the Central Phone and routed all incoming calls on rotational schedule Show less

Regional Census Center, Charlotte, North Carolina

As part of a Team of Regional Technicians, served the purpose of facilitating 50 Local Census Offices in a five state region (Kentucky, North Carolina, South Carolina, Tennessee, and Virginia) carry out directives to complete Census 2000Principal Responsibilities:• As part of a Team of Regional Technicians, served the purpose of facilitating 50 Local Census Offices in a five state region (Kentucky, North Carolina, South Carolina, Tennessee, and Virginia) carried out directives to… Show more As part of a Team of Regional Technicians, served the purpose of facilitating 50 Local Census Offices in a five state region (Kentucky, North Carolina, South Carolina, Tennessee, and Virginia) carry out directives to complete Census 2000Principal Responsibilities:• As part of a Team of Regional Technicians, served the purpose of facilitating 50 Local Census Offices in a five state region (Kentucky, North Carolina, South Carolina, Tennessee, and Virginia) carried out directives to complete Census 2000• Recruitment, Applicant Candidate Screening, Interviewing and Hiring 250 management staff for the 50 Local Census Offices in the Region• Assisted Local Census Offices with creating and preparing training materials for the approximately 35,000 temporary Census taking employees; Oversaw and participated in Training sessions for these employees• Created Hiring projection Statistical Reports by extracting pertinent demographic data and generating weekly reports throughout Census 2000 • These reports projected hiring requirements for the number of Census Takers recommended to hire in each specific geographical area • 50 customized reports created and distributed weekly, one for each of the Local Census Offices to direct the managers on hiring needs• Processed Payroll for all of the employees in the Region• Handled Payroll Troubleshooting and resolved problem issues• Entered Census Data collected in the field to the United States Census database Show less

Bachelor Of Arts (Ba), Psychology

Certificate Of Course Completion -2007, Shrm Learning System

“For successfully demonstrating skills and knowledge required of professionals in the Human Resource field as measured by the Society.