Contract management working on the commercial side of the business overseeing new customer onboarding. Maintaining relationships and collaborating on all projects. Manges and implements change processes effectively and efficiently aligning with company goals.Assist with project related problems appropriately to ensure efficiency while working to improve process flow. Ensure effective management with responsibility for planning, directing, profitability and coordinating projects, ensuring customer satisfaction.

Assist in the definition of project scope and objectives that provides Inmate Calling Service through an "integrated information technology solutions" for correctional facilities which includes inmate payment and deposit services, facility management, and "visitation solutions".• Understand the scope of project to help drive the successful coordination of teams responsible for the analysis, design, integration, testing, documentation, and implementation of telecommunications systems.• Ensure that the assigned teams are utilizing the appropriate resources and are helping to keep the program on the path to success by monitoring cost, schedule, and performance of multiple projects.

Manage portfolio of 125+ facilities, including upgrades, facility takeovers and new building (existing warehouse shell or new construction). Collaborate with multifunctional teams on new business implementation. Communicate with stakeholders providing services for account customers. Champion critical relationships with partners and value-add providers.• Evaluated supply chain security and initiated process change / improvements, challenging “we always do it this way” thinking to ensure company had most effective policies in place.• Worked with security team to implement standards for cameras, intrusion detection, access control systems for new business.• Reviewed actual processes vs. agreed processes, aligning to meet customer requirements (where possible).

Served as main point of contact for internal customers (Sales, Business Development) for contract status. Attended / memorialized key points and action items from calls and meetings. Advised Managing Director on special projects. Onboarded new teammates. Spearheaded internal best practices to ensure efficiencies.• Provided Deal Team Support by managing routing contracts; consolidating reviewers’ input; ensuring timely response; providing team updates; and reviewing contract agreements for grammar and formatting.• Improved paper file system to an efficient almost paperless system, making it easier for incoming staff to locate historical information.• Refined Contract Intake Portal and Dashboard in Salesforce platform to track contract flow, allowing team visibility.• Fundamental Skills Certificate in Legal Project Management - LPM Institute

Created / administrated intranet Security page in SharePoint. Executed security rebadging process for new corporate facility and again when branded FedEx Supply Chain. Coordinated Workplace Violence Prevention Program training materials for meeting and duplicated and shipped 529 “Meeting in a Box” sets to managers for team trainings. • Event Planning:o Coordinated a 4-day Workplace Violence Prevention Response Team Training, including agenda, giveaways, hotel, transportation, meals and offsite events for 30 people, ensuring understanding of proper response in a crisis.o Organized off-site training for Security Team at World Headquarters Memphis TN, including cross OpCo Security professionals, keynote speaker, logistics of hotels, flights, rental cars, meals, breakout rooms and presentation handouts, enabling comprehension of the FedEx Security culture and alignment with other operating company’s process.• Led collaboration team, including SMEs, to create and publish Security Standard Operating Procedures, encouraging “outside the box” thinking to determine best-practice workplace.

Administrative Assistant, Security Department (FedEx Supply Chain)File Clerk, contracts included defense, commercial aerospace, and energy (Curtiss Wright)

Supported 3 C-suite executives. Monitored expense reports and processing. Welcomed visitors: answered and directed incoming calls, conveyed messages and elevated issues. Consulted with internal staff at all levels with all companies. Provided on-demand creation of reports, presentations and agendas• Managed CEO’s calendar, scheduling appointments and travel arrangements (personal and professional).• Event / meeting planning: negotiated contracts, selected venues, menus, A/V and technology arrangements, logistics, maintained budgets.o Coordinated Board of Directors meetings, local and in other states, securing meeting rooms, dinner arrangements, and planning social outings.o Organized management training initiatives, including GENY author presentation, granting mangers means to relate, empower, and effectively communicate with this employee population.

Executed Safety Incentive Program 2009 - 2014 for 5 companies with annual budget $125K. Coordinated testing (Lead / ZPP, Silica testing and other lab tests). Purchased "walking billboards" - clothing with company logos. Created spreadsheets tracking near misses, disciplinary reports and purchase orders. Built job start-up packets, including bulletin board posters, grab-n-go's, physician panels and new hire job packets. Set-up meeting, tracked action items, took minutes for Safety Committee. Self-taught SafetyNet software.• Created / updated intranet safety page, enhancing communication.• Co-produced company safety video for new hires, streamlining onboarding process with a consistent message.• Planned 2-day Safety Training for 280 workers superintendents, foreman, operators, laborers, project managers and project engineers, allowing field workers to share lessons learned via breakout sessions.

Coordinated corporate events: budget, planning and safety meetings; summer picnic, holiday party, monte carlo night. Hired janitorial staff and maintained relationships. Onboarded employees; set up work areas and made introductions. Tracked veteran and minority workers.• Restructured corporate mobile phone program (220 phones), saving 12% per month.• Increased cell phones utilizing smart phones, decreasing costs and eliminating 3rd-party provider.• Changed vacation tracking from paper to standalone software, providing reports per person / division on demand.• Shopped office supply companies, saving on certain items up to 35%.