Tammy Walker Email & Phone Number

Fort Lauderdale, FL, US

Assist members with access to their account. Conveyed step by step instructions in a reassuring manner; to resolve issues. Reviewed members account information and verified participation of restaurants. Issued credits to members account and assisted members with gaining access to their accounts

Responsible for collecting, posting and managing account payments. Identify and resolve clients billing complaint. Prepared, reviewed and send client statements. Operated machines that automatically perform mathematical processes, such as addition, subtraction, multiplication and division, to calculate and record billing.

Responsible for collecting, posting and managing account payments. Identify and resolve clients billing complaint. Prepared, reviewed and send client statements. Operated machines that automatically perform mathematical processes, such as addition, subtraction, multiplication and division, to calculate and record billing. Daily collection calls to current.

Duties included receiving and placing telephone calls. Maintained solid customer relationships by handling their questions and concerns with speed and professionalism. Performed data entry.Resolved difficult issues regarding client complaints and other matters. Worked closely with managers in other departments. Proactive communication with clients via.

Duties included receiving and placing telephone calls. Maintained solid customer relationships by handling their questions and concerns with speed and professionalism. Performed data entry.Resolved difficult issues regarding client complaints and other matters. Worked closely with managers in other departments. Proactive communication with clients via.

Served as primary point -of -contact for clients. Proactively found new ways to grow and maintain existing business, while working independently and as part of a team to reach established revenue goals. Created comprehensive and effective proposals for clients.

Achieved/exceeded annual revenue goals set for the allocated territory. Collaborate with Customer Care Team to maintain existing customer satisfaction and continue development of reference base. Negotiated contracts and close new business deals.

Manage company's lobby area. Greeted and direct all visitors, vendors, clients, job candidates and customers, Ensured completion of paperwork, sign-in and security procedures, Handled special administrative projects, as well as overflow work from department and executive assistants.

Performed call monitoring and provided trend data to site management team. Used quality monitoring data management system to compile and track performance at team and individual level. Participated in customer and client listening programs to identify customer needs and expectations. Provided feedback to call center team leaders and managers. Prepared and.

Accounting

Education record

Education record