Tamsin Devitt Email & Phone Number

Leighton Buzzard, GB

London

London

London, England, United Kingdom

Bicester Village

I joined KENZO as Assistant Store Manager in 2018 as part of a new management team.-Recruiting, managing and training a new team, reducing employee turnover dramatically -Leading developmental discussions with team members, clearly outlining objectives to help meet personal and business goals -Taking the lead on establishing and maintaining a strong CRM.

-Creating and delivering on-boarding presentations and training for new employees. -Managing induction process for new starters in retail management and head office.-Co-ordination of all training across the retail business including booking travel and venues.-Creation of monthly ‘Brand Ambassador’ training which was delivered in all retail sites. -Creation.

Oxford, United Kingdom

• Throughout my time at Jack Wills I developed and took on more responsibility such as training and rotas. As well as working in my own store I helped to open the Milton Keynes store and covered management shortage and.
• Full control and accountability for the rota, shift swaps and holiday requests.
• CV screening, recruitment, training, till training and inductions (including health and safety).
• Presenting at training evenings.Other duties included:
• Managing and training a large team of young people (approx. 30) in order to ensure company budgets and KPI targets were met.
• Ensuring the shop floor is fully replenished and commercially merchandised and adhering to visual guides for shop floor fixtures, windows and mannequins.

Bicester Village

• I started at Hobbs as a sales assistant and was asked to step up as key-holder in January 2014 to support management shortages. When we were made redundant due to store closure my role was promoted to Team Leader to.
• Working efficiently and effectively to meet targets and maintain K.P.I’s by managing and training the team (approx. 15 people) and leading by example in giving excellent customer service.
• Taking sole responsibility for the safety and security of the store and staff when managers were not present (including opening and closing).
• Showing understanding and patience when dealing with a high volume of non-English speaking customers.
• Having extensive knowledge of the till system in order to cash up, balance the tills, process refunds and complex transactions and process staff uniform and discounts.
• Communicating with the management team, area manager, value retail management and head office.

Oxford, United Kingdom

• Attending the till, watch and jewellery counter and ensuring the stock is secure.
• Ensuring a high standard of tidiness.
• Preparation for sales and discount events.
• Visual merchandising.
• Cashing up.
• Taking sole responsibility for the department at non-peak trading times.

Milton Keynes, United Kingdom

• Giving exceptional customer service when manning the till, fitting room and front of store.
• Adhering to visual merchandising guidelines including being selected to partake in night shifts for phase change.
• Stocktake and back of house duties.
• Preserving a presentable sales floor.
• Working four notoriously busy sales and being awarded fastest till user throughout the store on Boxing Day.
• Undertaking ‘Team Coach’ responsibilities involving management of less experienced colleagues particularly at the till point where I was appointed ‘Head Cashier’ to process complex transactions that would normally.

Bachelor Of Laws (Llb), Law, Upper Second Class (2.1)

Activities and Societies: Vice Captain, Oxford Brookes Polo Captain for Oxford Brookes Polo

Education record

10.5 GCSE A*-C grades 4 As levels, a, b, b, d History, English, biology, chemistry 3A2 levels, b, b, c biology English history Level 1 and.