Tan Dinh Email & Phone Number

• Planned, conducted, synthesized, and reported insights from concept testing to shape key design decisions.• Facilitated ideation workshops with stakeholders and principal designers to gather ideas and align on design directions.• Prototyped three distinct design concepts in Figma and tested them with different customer segments to test assumptions.• Performed UX audits to identify opportunities for improvement.• Analyzed user behavior data to guide evidence-based design improvements.

Ho Chi Minh City, Vietnam

• Designed and delivered end-to-end processes for B2B customer-facing applications, including payment and financing tools, resulting in a 25% increase in adoption.• Prototyped designs and conducted unmoderated concept testing on over 240 customers. • Conducted user interviews with customers from Vietnam, Malaysia, the Philippines and Indonesia.

Ho Chi Minh City, Vietnam

• Created UI designs for Japanese clients and companies, focusing on interfaces that aligned with their brand and project goals.• Designed a reusable dashboard template to streamline workflows and reduce repetitive design tasks for internal teams.• Contributed to a project for a major payment app (Momo) by drafting survey questions, assisting with design, and participating in basic usability testing.• Collaborated with cross-functional teams in an agency-style environment to deliver client projects.

North Hollywood, California