Tan Dinh Email & Phone Number

• Planned, conducted, synthesized, and reported insights from concept testing to shape key design decisions.
• Facilitated ideation workshops with stakeholders and principal designers to gather ideas and align on design directions.
• Prototyped three distinct design concepts in Figma and tested them with different customer segments to test assumptions.
• Performed UX audits to identify opportunities for improvement.
• Analyzed user behavior data to guide evidence-based design improvements.

Ho Chi Minh City, Vietnam

• Designed and delivered end-to-end processes for B2B customer-facing applications, including payment and financing tools, resulting in a 25% increase in adoption.
• Prototyped designs and conducted unmoderated concept testing on over 240 customers.
• Conducted user interviews with customers from Vietnam, Malaysia, the Philippines and Indonesia.

Ho Chi Minh City, Vietnam

• Created UI designs for Japanese clients and companies, focusing on interfaces that aligned with their brand and project goals.
• Designed a reusable dashboard template to streamline workflows and reduce repetitive design tasks for internal teams.
• Contributed to a project for a major payment app (Momo) by drafting survey questions, assisting with design, and participating in basic usability testing.
• Collaborated with cross-functional teams in an agency-style environment to deliver client projects.

North Hollywood, California