Eileen Tan Email & Phone Number

Singapore

Singapore

Petaling Jaya, Selangor, Malaysia

Defines strategies by developing deep understanding and intuition of the behaviour of the passengers and drivers and translate this to actions. These actions should minimize gaming in our systems to create a safer environment for all users of the Grab platform.- Provide Analysis and Metrics Performance Reporting, proactively monitor success metrics & take action to mitigate fraud losses- Act as primary subject matter expert to develop policies and guidelines on how to resolve large and complex business problems- Advise regional businesses on the potential risk of profitability, safety and security and launch targeted fraud prevention/ mitigation strategies to meet all KPIs set

This role primarily supports HQ & regional HOD in go-to-marketing planning, project identification, initiation, execution and results measurement with the objective to drive segment & retail revenue growth. - Analyze segment & channel performances, market information, sales opportunity, recommended initiatives or actionable plans to drive value creation and performance uplift. This includes foreign worker subscriber and revenue, retail outlets sales value and activation and so on.- Assisted in driving improvement on retail outlet performance, profitability and productivity through effective performance review/tracking- Custodian of CARS Prepaid Migrant and Postpaid dashboards design principles and management of best practise, standards and guidelines for CARS dashboards to ensure consistency and single truth in Sales and Service division for all business parameters.- Drive BI self-serve among the BI users and business users (e.g. Account Managers, Head of Maxis Centre, Head of Sales) on usage of CARS (QlikView) information to maximise revenue and business growth. - Collaborated with various of internal teams on launches of campaigns, new promotions, to ensure effective GTM execution- Responsible on the partnership programs with third party to bring the best value for both company and achieve the objective of activation and revenue performance- Capable of using BI software such as QlikView, Qlik Sense & SAS Visual Analytics

Kuala Lumpur, Malaysia

- Provided and Supported Business Analytics to business units by synthesizing financials, business and consumer data into actionable insights and recommendations to meet AOP revenue and subscriber target- Highlight and identify internal and external opportunities and threats within the business by utilising internal and external data on a continuous basis- Take lead on PIRs analysis and guide Product Managers in preparing PIRs for new product launches and promotions- Assess the impact of business unit's activities in terms of new product launches and promotions on subscribers, revenue, yield and cost- Provide recommendation with supporting data for annual planning and budgeting (AOP)- Includes utilizing software such as SAS Visual Analytics, SAS Enterprise Guide Level 1, Qlik Sense & QlikView

Kuala Lumpur, Malaysia

- Provided pricing approvals and recommendations for competitive pricing strategies for all HDS sales opportunities- Assumed the role of Team Lead during specific situations i.e. in absence of team manager, manage new configurations/ pricing requests before handing over to respective CSR, etc- Assume the role of Ambassador for specific region to align practices between global and region and to better understand the regional requirements- Assumed the role of point of contact/ liaison for several Global Accounts to foster better relationships with the Global Account Managers and the local Account Managers as well.- Maintain expert level knowledge of market conditions and maintain inventory awareness and advise projected lead times to field sales- Provided RFQ and tender responses in the area of pricing and product modeling for large Global opportunities that have many unique characteristics- Provided responsive support to field sales, partners and customers- Involve and contribute in KL DOC initiatives/projects for team and department for process improvement- Conducted presentation on pricing topics for discussion and new hire training as necessary- Includes utilizing software such as Oracle Siebel (Insight - Configuration and Quoting) & Parature CRM

Selangor, Malaysia

- Performed pricing analysis, review the approval and provide support to sales team in pricing strategies for products & solutions- Involvement in key deals such as Public Bank OIO, Celcom BI, Ambank OIO, E2 Power (OCBC)- Supported the ASEAN/SA key business objectives - Budget Revenue and Profit (GP & PTI);- Ensured strong business controls posture in Pricing, including YTY improvement in Satisfactory rating on Corporate audits- Managed bids review/request, drive process standardization & simplification of processes consolidated in ASEAN S&D Pricing- Supported AP S&D/GTS Pricing Initiatives/Projects on Pricing Methodology, Pricing Tools deployment- Enhanced cross-functional process linkage (Tx Deal Hub, CSO etc) to improve overall business process efficiency- Performed profit analysis on brand programs for field sales use

Kuala Lumpur, Malaysia

- Assisted organisations achieve cost-effective solutions to financial control, regulatory reporting, shareholder value and technology issues.- Acted as business advisors, solving complex accounting issues and working with top-tier clients to provide services in these areas: Audit, Systems and Process Assurance, Risk Assurance Service.- Performed interim, final, compliance audit, quarter review when required i.e. SOX- Prepared statutory account in accordance with the international financial reporting standards.

Bachelor Of Commerce (Hons) Accounting, Accountancy

Diploma In Accounting, Accountancy

Awarded with Scholarship for the Diploma programme

High School Certification - O Level