● I support customers with their questions and problems they meet with signs, debug the problems, and solve them in both hardware and software aspects.● I assist sales representatives from the technical side and collaborate with the production team to complete work orders.● I design, produce, test, and install customized advertising signs, channel letters, and LED digital screens with high quality in the designated time frame.

● Designed, produced, and tested the customized advertising signs, channel letters, and LED panels with high quality in a designated time frame ● Balanced well between the cost and difficulty of manufacture with the quality of products to meet the requirements of customers, which bring me a strong sense of achievement● Collaborated well with colleagues to complete some complicated tasks and increase the team’s efficiency● Saved 20% off lead times by handling multiple tasks simultaneously and arranging job orders properly ● Detail-oriented: Strive to notice problems during the production process to avoid issues after customer hand-off

● Collaborated efficiently with my colleagues to provide excellent customer service to 300+ customers per week● Communicated effectively with customers to resolve their questions and complaints● Checked food ingredients and operational procedures carefully to ensure the health and safety regulations were 100% followed● Strong multi-tasking abilities: handled 10+ orders simultaneously, took orders and made meals accurately and timely, determined the order of work properly and balanced the waiting time of customers well