Tara Johnson Email & Phone Number

Atlanta, Ga, Us

Alpharetta, Georgia, United States

Responsible for sale of compensation survey subscriptions to existing SMB customer base and serves as primary post-sale point of contact to ensure customer satisfaction, engagement, retention, and growth.• Serves as the primary point for selling subscriptions to current customers for a defined territoryof compensation survey solutions and consulting clients.• Accountable for achieving sales & growth targets and retaining survey clients.• Pro-actively manages territory for subscription renewals ensuring successful, on-timeexecution of renewals processes.• Evaluates renewals, identify current clients’ needs and seeks growth opportunities to generateadditional revenue (upsell/cross-sell) that may arise during the renewal cycle.• Continuously assesses accounts at risk and proactively engage with survey clients who aresusceptible to non-renewal due to their lack of engagement. Pro-actively identifies issues thatmay impact a renewal.• Pro-actively contacts past customers within a defined time frame to present them with best subscription for their business needs.• Maintains relationships with clients by focusing on engagement and growth throughout thesubscription term and client life cycle.• Identifies and offers opportunities for consulting services and refers prospective clients to VP of Consulting.• Reviews survey participation requirements with both new and existing clients and offerssolutions to help facilitate data submission and ensure that it is submitted on time.• Responds to questions from survey clients and/or internal Compensation Team aboutsubscription renewals.• Prepares quotes and orders utilizing Salesforce. Maintains all contractual documentation inSalesforce and performs record management.• Engages new survey clients after handoff from New Business Sales team.• Partners/Liaises with New Business Sales team to ensure a seamless experience for newsurvey clients by establishing early post-sales relationship and engagement.

Atlanta, Georgia, United States

Provides general ledger, payable, receivables, account reconciliation, banking, etc. for clients in nonprofit and for-profit sectors.

Greater Atlanta Area

HR Responsibilities: • Oversight of full employee life-cycle including sourcing, recruiting, interviewing, onboarding, benefits management and administration, and management of termination / separation agreements.• Developed effective talent acquisition strategies to meet staffing needs aligned with Voices’ business objectives and culture in order to meet hiring goals. • Reduced recruitment costs by implementing new targeted hiring policies and outreach. Analyzed position descriptions and compensation resulting in improved staff retention.• Trained hiring managers on use of new HRIS system, reducing recruitment time and improving skill alignment of hired staff.• Collaborated with the Board of Directors Equity, Diversity, and Inclusion (EDI) Committee to create new EDI policy to diversifythe workforce and advance a more inclusive corporate culture.• Managed the record-keeping and documentation for all human resources functions for full-time employees, contractors, consultants, and interns.• Researched and developed user-friendly resources used to gauge employee wants and needs, increasing employee engagement, satisfaction and retention.• Drafted contracts for subcontractors and consultants and working with project leads to identify appropriate scope of work and pay rates.• Managed the record-keeping and documentation for all human resources functions for full-time employees, contractors, consultants, and interns.Finance and Operations Responsibilities:• Prepared financial statements and handled day-to-day operational tasks such as AP, AR, payroll, audit and general ledger accounting.• Created user-friendly dashboards and status reports to assist Board members and senior staff in decision-making and organization oversight.• Tracked multiple active grants through their drafting, review, and submission processes; tracking spend-downs and managing HR functions for recruiting staff (outlined above) to fulfill grant obligations.

Greater Atlanta Area

Provided comprehensive employment services for individuals who require non-traditional support as they seek and retain employment.Performed external-facing and internal roles while directing activities and productivity of a regional team of Career Specialists in Metro Atlanta. Monitored work quality and employer-client satisfaction while ensuring proper implementation of policies and procedures by staff.• Lead the development and evolution of the recruiting and business development infrastructure for the Metro Atlanta Regional Team, creating a framework that drove streamlined and efficient processes and a culture of continuous growth and improvement. • Conducted job analyses of potential employers’ open positions in order to identify and determine suitability and alignment of job duties to the skills and qualifications of clients served. • Involved in new hire onboarding processes including but not limited to recruiting and sourcing, applicant screening, conducting formal and ride-along interviews, and providing general and specialized trainings.Supported direct-reports as they managed clients and worked with local employers to ensure that performance goals were met by clients per employer standards.• Supported consistent management practices including performance management, coaching, career planning, business development, and training for all team members. • Networked and built relationships with human resource staff and business leaders at local companies and organizations to assess their employment needs and secure new contracts.• Designed training programs tailored to individual’s abilities and matched employer’s needs to ensure success in the workplace.

Greater Atlanta Area

• Worked with Region Director and team to plan and execute focused networking, recruitment, and hiring activities to meet business goals. • Developed tailored processes for job development and recruiting based on client and employers wants and needs as well as expanding current recruitment efforts in order to attract a more diverse group of top talent. • Conducted job analyses of potential employers’ open positions in order to identify and determine suitability and alignment of job duties to the skills and qualifications of clients served. • Liaised between the employer and client on HR issues, such as, training, compensation, benefits and performance reviews.• Utilized job coaching techniques and monitored client activities to facilitate an increase of independence on the job, and remediate problems.• Selected to serve as Interim Assistant Director during Director’s maternity leave; demonstrated strong management qualities resulting in promotion to Region Director.

Asheville, North Carolina Area

Administered program and provision of services for at-risk youth at a western North Carolina nonprofit with a mission to provide for children and families in crisis because of family conflict, abuse, neglect, behavior problems or mental health issues.• Planned and executed youth outings and activities, both in-house and in the community to foster teamwork and build self-esteem.• Assisted with intake and discharge of youth in the shelter, including the completion of required paperwork.• Interfaced with social service agencies, including the NC Department of Juvenile Justice, local Police Department and other social service agencies.• Coordinated duties to ensure a secure and safe environment, included facility and room security, and client drug testing.• Performed other administrative tasks as needed.

Bachelor Of Arts - Ba, Psychology

Shrm Essentials Of Human Resources Management Certificate, Human Resources Management/Personnel Administration, General

Certification, Intro To Html And Css Coding