Tara Duval Email & Phone Number

Austin, Texas, United States

Austin, Texas Area

- Train and counsel knowledge management team members in accurate application of organizational publishing standards.- Lead the publication standards team in developing document templates and publication standards to clearly convey information to both service desk technicians and general users seeking explanations of programs and processes used throughout.

- Trained and counseled knowledge management team members in accurate application of organizational publishing standards.- Led the publication standards team in developing document templates and publication standards to clearly convey information to both service desk technicians and general users seeking explanations of programs and processes used.

Round Rock, Texas

• Employee of the year for 2011- Developed templates and write test electromagnetic compatibility and environmental test reports for a National Voluntary Laboratory Accreditation Program (NVLAP) accredited lab, in.
• International Electrotechnical Commission (IEC) and European Normative (EN)
• Society of Automotive Engineers
• International Standards Organzation (ISO)
• U.S. Military
• Radio Technical Commission for Aeronautics

- Provided configuration management for hardware and software systems. Participated in cross-functional teams to define and document the phases of the software development lifecycle, including planning, requirements gathering and analysis, systems design, development, testing, and deployment using Agile development methodologies.- Created training.

- Authored, edited, and proofread white papers, brochures, solution briefs, data sheets, case studies, podcasts, and presentations for IBM hardware, software, and comprehensive services solutions.- Developed training presentations on IBM standards and expectations to provide knowledge transfer internally.- Interviewed subject matter experts from IBM and.

- Authored and edited assessment reports regarding clients’ data storage infrastructures, data backup and disaster recovery processes and procedures, network connectivity, and system migrations and upgrades. Interviewed implementation engineers and solutions architects to resolve discrepancies in content of client environment documentation.- Authored and.

B.A., French Major/Business And Linguistics Minors

Activities and Societies: AIESEC; L'Alliance FrançaiseEarned a passing score on HRCI’s Professional in Human Resources (PHR) certification.

Mba, Management Concentration

Activities and Societies: Financial Management Association