Jonathan Smith Email & Phone Number

Saint John, Nb, Ca

New Brunswick, Canada

New York, New York, United States

-Conducted elicitation and implemented user documentation for system requirements and architecture-Responsible for designing and developing web applications, as well as strategic road maps documenting and presenting API specifications-Effectively lead a team of 16 engineers in successful deliveries of end-to-end solutions-Facilitated and managed business development plan based on market and industry research.-Identified target customers and developed forward-thinking sales and marketing plans to promote company growth.-Conducted strengths, weakness, opportunities, and threats (SWOT) analyses to develop strategic plans for corporate level and business units.-Coordinated with internal teams and external stakeholders to support business growth through development of new features.-Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.-Identified key objectives to re-establish long-term plans to meet goals.-Generated thorough and useful weekly project reports for use in business decision-making.-Pinpointed growth opportunities within services portfolio and business model.-Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.-Implemented strategies to take advantage of new opportunities.-Created plans to propose solutions to problems related to efficiency, costs, or profits.-Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.-Analyzed key performance indicators to identify effective strategies.-Determined consumer need to provide products and services appealing to larger market.-Maintained a positive working relationship with fellow staff and management.

Santo Domingo

-Led and conducted in-depth analysis of business performance versus business goals-Worked to understand the core business processes and business requirements of +3000 students and faculty staff users prior to the implementation of design solutions-Developed detailed software code while ensuring that their configurations adhered to security and performance standards-Evaluated new technologies for pros and cons in relation to the program/eco-system and the impacts on process and risk-Prepared and participated in project design reviews.-Monthly monitored financial budgets of over US$800k for the annual operating plan.-Recommended design modifications to eliminate machine and system malfunctions.-Generated concept designs, collaborated with customers to gain feedback and directed entire design process.-Spearheaded exclusive client design-build project for academic software implementation.-Assisted in development of corporate plans and managed upgrades, equipment replacements and modifications.-Encouraged team collaboration and motivated individual employees through positive reinforcement and technical recognition.-Assessed task completion to meet tight project deadlines.-Streamlined and automated internal processes to improve overall workflows.-Organized data and modeled information for use in key decision-making.-Advised clients about engineering concerns for in-development projects.-Drafted technical write-ups of past projects for proposals and projects.-Designed and implemented engineering projects that exceeded client expectations and bolstered revenue

Xerox Corporation - Webster Ny

-Implemented and maintained distributed multi-threaded cloud-based applications-Created and updated database and produced custom reports using various data visualization tools-Reverse-engineered legacy code to extend and fix bugs in production-Configured and implemented continuous integration and continuous delivery processes to improve productivity-Debugged and updated existing applications by analyzing reported problems and implementing best solutions.-Evaluated and led root-cause analysis for production issues and system failures.-Developed technical specifications based on functional requirements.-Converted project specifications into sequence of detailed instructions and logical steps for coding into functional business applications.-Wrote, designed and produced application upgrades and coding corrections.-Utilized IBM Rational Rose to prepare charts, tables and diagrams to assist in analyzing problems.-Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.-Programmed applications and tools using object-oriented languages with goals of code abstraction, stability and reuse.-Collaborated with a support team of 9 engineers to assist +5000 client stakeholders with emergent technical issues and develop effective solutions.-Improved and corrected existing software and system applications.-Integrated object-oriented design and development techniques into projects to support usability goals.-Assessed code during the testing stage to determine potential glitches and bugs.-Designed, developed and implemented firmware to support embedded system product concepts.-Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.-Developed software for embedded systems, coding solutions for both new installations and in-situ hardware

Rochester, New York Area

Enhanced internal web applications functionality and usability using JavaScript (jQuery).- Worked with database management (Oracle PL/SQL) and development tools to engineer solutions toenhance and support divisional web systems. Developed programs migrate reports from existing platform to a .NET platform

Master Of Science, Software Engineering

Bachelor Of Science, Computer Science

Postgraduate Degree, Business Analysis