Tarkeshwar Kumar Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Responsible for providing L2 support to end-users in troubleshooting and resolving PC issues. Installing & Configuring and Troubleshooting Software Applications without Escalating theproblems to the next level and follow-ups until it's gets resolved. Installation, Configuration and Troubleshooting of Mail Box like Mozilla Thunderbird,MS Outlook and creating mailboxes for the user’s personal folders and PST’s & Backup Deploying hardening policies in all desktops as per Client Security policies through domain-based security. Installation of various strategies for virus prevention & updating latest antivirus definitions on allDesktops and Laptops. Installing and Configuring the Laptops & desktops as per business needs and same will beallotted to Work from home users and Users depends of their E-Procurement approval. Installing and managing desk, network Printers. Installation, configuration, and Troubleshooting of VPN Providing Support to Remote Branches in across India through LANDESK Remote Console andwindows Net meeting. Coordinating with different Support Teams and Vendors for Troubleshooting and solvingproblems to minimize the downtimes. Ability to provide support to the team and good organizational skills. Installing, troubleshooting and managing patch management of software includingwindows7,10. Preparation and configuration of laptop from scratch as per SOP.

Hyderabad, Telangana, India