Taruna Wadhwa Email & Phone Number

Gurugram, Hr, In

India

I Manage order-to-cash (O2C) functions globally, overseeing customer onboarding, invoices, collections, customer support, and cash application while driving multiple company-level projects.Design and implement strategies to reduce past-due balances and unapplied cash, optimizing productivity and streamlining cash flow.Conduct internal audits and recommend improvements across the Invoicing, Cash, and Collections value streams to enhance compliance and efficiency.Establish process goals and metrics, coordinating teams to meet or exceed objectives consistently.Lead continuous improvement initiatives, enhancing processes and systems to drive cash and collection efficiency.Monitor team performance using key indicators such as quality of notes, follow-ups, call quality, account penetration, and management of unapplied/unidentified cash.Drive regular cash calls to resolve open issues, focusing on DSO reduction and achieving business financial targets.Foster innovation by encouraging ideas that improve service deliverables while mitigating risks effectively.Plan team capacity, allocate work, and proactively address potential bottlenecks or backlogs.Develop and mentor team members, promoting a positive, open, and flexible work culture.Build and manage robust controls, processes, and procedures to ensure accuracy and efficiency.Ensure accurate client billing aligned with revenue recognition, eliminating overbilling or underbilling scenarios.Conduct Bad Debt Analysis and create provisions for customer accounts as required.Prepare and analyze monthly cash forecasts, collaborating with stakeholders to ensure positive operational cash flow.Perform variance analysis for actuals against forecasts and previous periods to identify trends and areas for improvement.Oversee smooth and accurate month-end close processes, including contract implementation, invoicing, cash application, and bank reconciliations.

India

Gurgaon

Oversaw Contract Implementation, Invoicing, Cancellations, Collections, Renegotiations, Cash Application & Reconciliation Process.Directed the accurate and timely processing of invoices for multi-site locations.Reviewed and Posted the Global Cash Receipts across all the entities entered into accounting platform.Reconciled ledger accounts of all incoming receipts with different banks for each day's cash inflow.Ensured balances in 0-30, 30-60, 60-90 and 120+ buckets are maintained with minimum DSO.Raised credit notes to settle and reconcile the debtor account in case of cancellations and renegotiations.Oversaw all Quarterly Audit Queries and providing auditors with the invoice copies and Cash Proof in alignment with the Revenuerecognized.Reviewed SOP & process documents, conducted regular analysis on Risk Control, Matrix and executed UAT and process sign off’s of any changes designed and implemented across systems in Invoicing and Cash Management Process.Visited HQ for Salesforce, CPQ and for Oracle integration projects.Hired, developed, re-structured & mentored the team; increasing efficiency and accuracyReviewed contract renegotiations, cancellations, write-offs, special contracts, terms etc. and its effect on various aspects like sales, revenue, commission of salesperson etc.Ensured that Order management, Cash Application, Invoicing, and Refund processing meets the SOX requirements.Reconciliations of Bank accounts and performing Variance Analysis for sameCreated the CRM report and made the salesperson aware of the scope of future sales.Researched and resolved of unallocated receipts lying in bank GLs and debtor’s accounts.Dealing with various transactions like foreign exchange gains/losses and bank charges. Processed refunds for duplicate payments and maintained tracker for same as well transmitted and run refunds for overpayment or wrong crediting of bank account.

Education record

Leadership with AI

Master’S Degree, Marketing & Finance, 78%

Bachelor’S Degree, Business/Commerce, General, 74%

High School, Business/Commerce, General, 83.80%