Sales Person of the Year -2018

Handle group and catering inquiries for 15+ full service hotels while aligning customer preferences withbrand needs and maximizing revenues to drive customer loyalty• Manage duties for administrative assistants while collaborating with multiple resources and sales channelsto ensure efforts are in line with company policies• Work closely with revenue management team to determine value of specific opportunities• Use knowledge of Washington D.C. and Virginia market to accurately gauge competitors’ strengths vs.weaknesses; economic trends and supply & demand• Daily use of multiple software systems including but not limited to:o Sales Force CRM softwareo GPO software (Group Policy/Forecasting)

• Collaborated with the Events Department to utilize the restaurant space as a special event venue, executed100 + high profile events generating over $1 MM in new revenue• Responsible for the 310 room, four star hotel’s unionized food and beverage department including itsdestination restaurant, concierge lounge, room service and special events departments• Managed 45 unionized associates with training, motivation and support to help execute yearly departmentaland hotel wide goals• Communicated with high end clientele to ensure that they are satisfied with hotel accommodations• Completed Pay-roll, Scheduling, and ordering