-Maintains human resources department files, including benefit enrollment, FMLA documentation, and employee personnel files to legal requirements.-Participates in recruitment efforts including pre-screenings, reference checks, scheduling job interviews, and assisting in the interview process.-Posts job advertisements through an applicant tracking system.-Orients new employees to the organization, including equipment requests, email, and other tasks.-Conducts benefit enrollment process, assisting new employees in paperwork completion and online enrollment.-Serves as the point person for all new employee questions, PTO balances and questions.-Participates in benefits tasks, such as claims resolutions and EOB questions.-Maintains records of receipt for all reviews including 90-day reviews, midyear, and annual assessments.-Completes termination paperwork and assist with exit interviews.-Proficient in ADP Workforce Now, Employee Navigator, Applicant Pool, Oracle PeopleSoft

-Administers all benefits programs including medical, dental, vision, life, HSA, FSA, disability, and Cobra-Coordinates and conducts Benefits Training for all new employees-Processes and tracks all benefits invoices-Maintains carrier connections and employee enrollment by researching and monitoring eligibility-Provides direction and guidance to employees on all benefits inquiries-Introduces and directs company wellness programs-Operates Open Enrollment activities including Evidence of Insurability implementation-Builds and improves all benefits reports for regular auditing purposes-Maintains HRIS records-Proficient in ADP Workforce Now, Oracle PeopleSoft

-Provides consultation and guidance to the Department of Revenue executives and local office staff pertaining to human resources issues, policies, and procedures-Facilitates the development, implementation, monitoring, and coordination of human resources programs such as employee relations, family medical leave, disability, worker’s compensation and performance management-Serves as a liaison between the Department of Revenue and the State Personnel Department for the purpose of coordinating human resources functions and facilitating communication and referrals-Assists in the development of curriculum and training on various human resources and management material-Reviews agency policies, work improvement plans and requests for working test extensions-Coordinates and conducts new employee orientation-Assists in the identification of potential classification, compensation and reorganization problems-Monitors new developments, legislative changes, and court cases which impact areas of work -Maintains HRIS records and compiles reports from database

-Administers state-wide benefits programs including medical, dental, vision, life, disability, Health Savings Accounts, and Flexible Spending Accounts-Provides direction and guidance to agency HR staff and employees and operates Open Enrollment activities for State employees (33,000+)-Manages correction requests for PeopleSoft data errors and participates in PeopleSoft system testing and development-Researches insurance carrier claims, disputes, and eligibility-Reinstates and terminates State benefits for military employees on extended leave-Conducts nicotine tests on employees to ensure compliance with State’s Non-Tobacco Use Agreement-Created process of identifying and assisting new hires in benefit election process

-Report generation and customer training, manages all customer utility accounts-Supervises Customer Support Representatives-Interprets and analyzes utility bills for customer understanding