Taylor Benoit Email & Phone Number

San Francisco, California, United States

Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to… Show more Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation. Show less

Collaborates in the review and evaluation process of abandoned or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality… Show more Collaborates in the review and evaluation process of abandoned or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are not limited to, coaching and training, quality audits, vendor management and collection disputes. Show less

Toronto, Ontario, Canada

Supporting a nation-wide medical, dental, and pharmaceutical claims processing service for the Non-Insured Health Benefits (NIHB) in collaboration with Express Scripts Canada by processing all of the paper and manual NIHB claims. Receiving, classifying, sorting and registering patient and provider information for various health care services within prescribed procedures and requirements. Maintaining and updating databases: auditing records, record keeping of daily received claims… Show more Supporting a nation-wide medical, dental, and pharmaceutical claims processing service for the Non-Insured Health Benefits (NIHB) in collaboration with Express Scripts Canada by processing all of the paper and manual NIHB claims. Receiving, classifying, sorting and registering patient and provider information for various health care services within prescribed procedures and requirements. Maintaining and updating databases: auditing records, record keeping of daily received claims and returning of rejected claims. A leadership role by assigning working files to processors on first in/first out rotation. Show less