Taylor Smith

Taylor Smith Email and Phone Number

Supports Coordinator - I.D. and Autism @ ECCM
Wilkes-Barre, PA, US
Taylor Smith's Location
Wilkes-Barre, Pennsylvania, United States, United States
Taylor Smith's Contact Details

Taylor Smith work email

Taylor Smith personal email

n/a
About Taylor Smith

As an accomplished professional with a diverse background in administration, human resources, and customer service, I am passionate about delivering exceptional results and providing outstanding support to my team and customers. With a proven track record of success in various roles, I possess excellent communication and interpersonal skills, strong attention to detail, and a can-do attitude. I am always eager to learn and take on new challenges, and I thrive in fast-paced, dynamic environments.

Taylor Smith's Current Company Details
ECCM

Eccm

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Supports Coordinator - I.D. and Autism
Wilkes-Barre, PA, US
Website:
eccm.org
Employees:
102
Taylor Smith Work Experience Details
  • Eccm
    Supports Coordinator - I.D. And Autism
    Eccm
    Wilkes-Barre, Pa, Us
  • Eccm
    Supports Coordinator - I.D./Autism
    Eccm Jul 2024 - Present
    Wilkes-Barre, Pennsylvania, United States
    The Intellectually Disability Supports Coordinator is responsible for providing comprehensive case management and support services to individuals with intellectual disabilities. The coordinator will work collaboratively with individuals, their families, and other service providers to develop, implement, and monitor individualized support plans that promote independence, community integration, and overall well-being.- **Case Management:** - Conduct assessments to identify the strengths, needs, and preferences of individuals with intellectual disabilities. - Develop individualized support plans in collaboration with individuals, families, and other stakeholders. - Monitor and review support plans regularly to ensure goals are being met and make necessary adjustments.- **Coordination of Services:** - Facilitate access to necessary services and supports, including healthcare, education, vocational training, and recreational activities. - Coordinate with external service providers, community resources, and government agencies to ensure comprehensive care. - Advocate for individuals’ rights and needs within various systems and organizations.- **Documentation and Reporting:** - Maintain accurate and up-to-date records of all case management activities and communications. - Prepare and submit required reports in a timely manner. - Ensure compliance with all relevant regulations, policies, and procedures.- **Support and Advocacy:** - Provide information, support, and advocacy to individuals and families regarding intellectual disabilities and available resources. - Assist individuals in developing self-advocacy skills and promoting independence. - Organize and facilitate support groups, workshops, and training sessions as needed.- **Professional Development:** - Stay informed about best practices and emerging trends in the field of intellectual disabilities. - Participate in ongoing training and professional development opportunities.
  • Keystone Human Services
    Intellectual Disability - Residental Program Supervisor
    Keystone Human Services Jan 2024 - Jul 2024
    Wilkes-Barre, Pennsylvania, United States
    ➢ Established and maintained a nurturing environment for individuals with intellectual disabilities, overseeing all facets of program operations, including the physical site, staff, and residents.➢ Ensured compliance with health and safety standards through rigorous fire drills, medication checks, staff training, and maintaining the cleanliness of the residence.➢ Implemented individualized support, behavior management, and addressed social-emotional needs through comprehensive plans.➢ Provided leadership by managing and mentoring program staff, handling scheduling, timesheets, performance evaluations, and training initiatives.➢ Demonstrated commitment to regulatory compliance by adhering to all licensing, federal, state, and local regulations.➢ Facilitated the development of individuals by supporting them in achieving independence, decision-making, and fostering a meaningful, dignified life with valued social roles.➢ Fulfilled direct support duties in alignment with the program schedule and specific program requirements, showcasing adaptability and dedication.➢ Responded promptly to on-call responsibilities, exhibiting a commitment to ensuring continuous support and care.
  • Goodwill Industries Of Northeastern Pa
    Employment Specialist
    Goodwill Industries Of Northeastern Pa Aug 2023 - Jan 2024
    Greater Scranton Area
    ➢ Assessing the skills, abilities, and employment needs of clients to determine suitable job placements and support services.➢ Identifying potential employment opportunities through research, networking, and building relationships with local employers.➢ Assisting clients in finding and securing suitable employment based on their skills, interests, and qualifications.➢ Assisting clients in creating or updating their resumes and cover letters to effectively showcase their qualifications and experience.➢ Providing guidance and training to clients on interview techniques, including mock interviews, to enhance their chances of success.➢ Offering individualized career counseling to clients, helping them explore career options, set career goals, and develop action plans.➢ Providing on-the-job support and coaching to clients during their initial period of employment to help them adapt to the work environment and succeed in their roles.➢ Recommending and coordinating vocational training programs or educational opportunities for clients to enhance their employability.➢ Building relationships with local businesses, community organizations, and agencies to promote employment opportunities and support services.➢ Maintaining accurate and up-to-date client records, documenting services provided, and preparing reports on program outcomes and client progress.➢ Collaborating with other staff members, including case managers and employment specialists, to ensure comprehensive support and services for clients.➢ Continuously staying informed about industry trends, labor market information, and resources related to employment and career development.
  • Camelback Resort
    Recruiting Coordinator
    Camelback Resort Mar 2023 - Aug 2023
    Tannersville, Pennsylvania, United States
    ➢ Diligently conduct applicant screenings under the guidance of recruiting managers, ensuring a comprehensive evaluation of qualifications and alignment with organizational needs.➢ Proficiently navigate UGK, Unifocus, E-Screen, and Sterling systems, leveraging technological tools to streamline recruiting processes.➢ Collaborate seamlessly with Hiring and Recruiting Managers to coordinate and schedule interviews, facilitating efficient and well-organized interview processes.➢ Maintain an organized and accurate applicant tracking system and associated files, ensuring compliance and smooth accessibility of candidate information.➢ Assist with the meticulous execution of background checks and drug screening procedures, contributing to the rigorous assessment of candidate suitability.➢ Facilitate clear communication between applicants and leaders throughout the selection and onboarding journey, fostering a seamless transition for new team members.➢ Methodically arrange interview agendas and travel logistics for exempt-level candidates, exemplifying attention to detail and professionalism.➢ Provide instrumental support for various recruitment initiatives, including intern and J1 programs, to attract top-tier talent and bolster organizational growth.➢ Serve as a distinguished representative of the organization at career fairs and community events, showcasing the resort's commitment to talent acquisition.➢ Contribute to the success of the new hire orientation and onboarding process, ensuring that newcomers integrate smoothly into the resort's culture and operations.➢ Ensure the meticulous filing and organization of all essential documents, maintaining a structured and compliant recruitment recordkeeping system.➢ Offer comprehensive support to the Recruiting Manager, engaging across all facets of recruiting functions to optimize efficiency and results.
  • Lackawanna County
    Human Resources/Administration Intern
    Lackawanna County Jan 2023 - Apr 2023
    Scranton, Pennsylvania, United States
    ➢ Orchestrated and navigated complex grievance processes, meticulously overseeing collective bargaining agreements, union assemblies, and due processes with precision and tact.➢Executed a spectrum of contracting tasks, ranging from routine to developmental assignments. ➢Monitored contractor performance to ensure meticulous adherence to contract stipulations, proficiently managed pre-award and post-award procurement actions, and adeptly resolved prevalent procurement-related challenges.➢Demonstrated adeptness in the implementation of HR policies and procedures, skillfully overseeing diverse facets including insurance administration, insurance claims management, comprehensive benefit consultations, stop loss management, and pensions administration.➢Spearheaded the administration of intricate processes like FMLA paperwork and procedure, while also managing CORBA. ➢Played a pivotal role in new hire orientation, extending insights through interviews and constructive interactions.➢Facilitated counseling sessions, effectively disseminating crucial benefit-related information. ➢Assumed accountability for compiling funding prerequisites for budget submissions, and adeptly prepared comprehensive reports and publications for meticulous review.
  • Lowe'S Companies, Inc.
    Head Cashier
    Lowe'S Companies, Inc. Mar 2022 - Oct 2022
    Dickson City, Pennsylvania, United States
    ➢ Provide clear guidance, unwavering support, and comprehensive training to cashiers. Ensure that they consistently follow and uphold company policies and procedures, fostering a cohesive and efficient cashier team.➢Workday and Lowe’s University Training.➢Strategically manage cashier schedules, breaks, and rotations to ensure optimal coverage during peak business hours. Uphold a commitment to outstanding customer service even during high-demand periods.➢Manage all aspects of cash handling procedures, which include opening and closing registers, meticulously counting and validating cash, and preparing accurate daily cash deposits.➢Proficiently process various payment methods—such as cash, credit cards, and gift cards—with precision and speed. Ensure cashiers are well-trained in handling different payment forms. ➢Undertake essential administrative responsibilities, such as preparing cash drawers, reconciling cash registers, and generating insightful reports on cashier performance and transactional data.➢Extend a warm welcome to customers, addressing their inquiries and resolving any concerns or issues they might have. Maintain a friendly and professional demeanor at all times to enhance the shopping experience.➢Closely monitor cashier activities and transactions to detect any potential instances of fraud or theft. ➢Promptly report any suspicions of unusual behavior or activities to the appropriate authority.➢Organize and execute comprehensive training sessions for new cashiers. Ensure that they grasp store policies, cash handling protocols, and the standards for delivering exceptional customer service.➢Curbside coverage as necessary. Pick orders for customers, collect the order when they arrive, and deliver it to their car.
  • Wegmans Food Markets
    Sales Associate
    Wegmans Food Markets Feb 2020 - Jun 2022
    Dickson City, Pennsylvania, United States
    ➢Delivered outstanding customer service by greeting customers, scanning and bagging items accurately, and addressing their questions or concerns in a friendly and professional manner.➢Ensured that the cashier area and surrounding sections were clean and organized, contributing to a pleasant shopping environment.➢Accurately processed various forms of payment, including cash, credit cards, and electronic transactions, ensuring precise and secure financial transactions.➢Proficiently operated the Point of Sale (POS) system to manage sales transactions, returns, and exchanges, maintaining a high level of accuracy.➢Assisted customers with price checks, item lookups, and resolving any transactional errors or discrepancies, resolving issues promptly.➢Managed cash transactions, operated cash registers, and ensured the correct opening and closing of registers, following all company cash handling procedures.➢Assisted customers in locating products, answered inquiries about store policies, and directed them to the appropriate store sections when needed.➢Expertly prepared sandwiches, subs, and other food items following Wegmans' recipes and quality standards, ensuring consistency and customer satisfaction.➢Carefully selected and assembled ingredients to create delicious and visually appealing sandwiches, considering customer preferences.➢Maintained a clean and safe food preparation area, adhering to food safety regulations, and consistently following Wegmans' sanitation guidelines.➢Efficiently processed customer orders, ensuring that orders were accurate and that food items were delivered promptly.➢Possessed a comprehensive understanding of Wegmans' sub shop menu offerings, enabling me to provide informed assistance to customers regarding ingredient choices and customization options.➢Assisted in monitoring and managing inventory, ensuring that supplies were well-stocked and readily available to meet customer demands.
  • Dollar General
    Sales Associate
    Dollar General Jul 2019 - Feb 2020
    Waymart Pa
    ➢Greeted customers with a friendly and approachable demeanor, provided assistance in locating products, and answered inquiries about store offerings and policies.➢Maintained the store's visual appeal by arranging and restocking merchandise on shelves, ensuring a neat and organized shopping environment.➢Accurately scanned and processed items at the cash register, handled cash and electronic transactions, and provided change as needed.➢Assisted in monitoring and managing inventory levels, alerting the management team when stock was low or when restocking was required.➢Ensured that products were properly priced and labeled, verifying price accuracy and compliance with store policies.➢Maintained a vigilant eye for potential theft or suspicious activities, taking appropriate actions when necessary and following store security procedures.➢Informed customers about ongoing sales, promotions, and discounts, enhancing their shopping experience and encouraging additional purchases.➢Assisted in unloading and storing merchandise shipments, ensuring that products were readily available for display on the sales floor.➢Maintained the cleanliness and orderliness of the store by performing routine cleaning tasks and reporting maintenance issues to the appropriate personnel.➢Collaborated with colleagues to ensure efficient store operations, working together to restock shelves, manage checkout lines, and assist customers during peak business hours.➢Accounted for cash and maintained accurate cash drawer totals, adhering to Dollar General's cash handling policies.
  • Panera Bread
    Crew Member
    Panera Bread Apr 2019 - Jun 2019
    Dickson City Pa
    ➢Welcomed and engaged with customers in a friendly and helpful manner, took orders, and addressed inquiries regarding the menu and special dietary requirements.➢Prepared and assembled a variety of food items, including sandwiches, salads, soups, and bakery items, ensuring consistency in quality and presentation.➢Ensured that customer orders were accurately prepared and promptly served, minimizing wait times and maximizing customer satisfaction.➢Maintained the cleanliness and hygiene of the restaurant, including cleaning tables, food preparation areas, and restrooms, and adhered to food safety and sanitation standards.➢Assisted in monitoring and managing inventory levels, restocking ingredients and supplies as needed to maintain smooth kitchen operations.➢Accurately processed customer payments at the register, returned change, and adhered to cash handling procedures.➢Informed customers about special promotions, deals, and menu items, encouraging additional purchases.➢Assisted with efficient drive-thru order processing, maintained order accuracy, and provided a seamless experience for customers on the go.➢Collaborated with colleagues to ensure the efficient operation of the restaurant, working together to prepare orders, maintain cleanliness, and provide timely service during busy periods.➢Participated in opening and closing duties, including setting up the restaurant for the day, cleaning and restocking at the end of shifts, and ensuring security measures were in place.➢Engaged in training programs to enhance knowledge of Panera Bread's menu, food preparation procedures, and customer service standards.
  • Dunkin'​
    Crew Member
    Dunkin'​ Jan 2018 - Apr 2019
    Carbondale Pa
    ➢Greeted customers with a friendly and welcoming attitude, took customer orders, and addressed inquiries about the menu items, special requests, and dietary preferences.➢Prepared and served customer orders promptly and accurately, ensuring that orders met customer expectations and adhered to Dunkin's quality standards.➢Proficiently prepared a range of items, including coffee, espresso, donuts, sandwiches, and other menu offerings, consistently following Dunkin's recipes and presentation guidelines.➢Accurately processed customer payments at the register, returned change, and maintained cash handling protocols in line with company policies.➢Upheld cleanliness and sanitation standards throughout the restaurant, including cleaning dining areas, food preparation stations, and restrooms.➢Assisted in monitoring inventory levels, restocking items and supplies as needed to maintain the smooth flow of kitchen operations.➢Informed customers about promotions, special deals, and menu offerings, actively encouraging additional purchases.➢Contributed to efficient drive-thru order processing, maintained order accuracy, and provided quick and courteous service to customers on the go.➢Collaborated with colleagues to ensure efficient restaurant operations, working together during busy periods to prepare orders and provide timely service.➢Participated in opening and closing duties, such as setting up the restaurant for the day, cleaning and restocking at the end of shifts, and ensuring security measures were in place.➢Engaged in training programs to expand knowledge of Dunkin's menu, food preparation procedures, and customer service standards.

Taylor Smith Skills

Customer Service Microsoft Word Leadership Microsoft Excel Microsoft Office Customer Satisfaction Employee Training Organization Skills Special Events Coordination

Taylor Smith Education Details

Frequently Asked Questions about Taylor Smith

What company does Taylor Smith work for?

Taylor Smith works for Eccm

What is Taylor Smith's role at the current company?

Taylor Smith's current role is Supports Coordinator - I.D. and Autism.

What is Taylor Smith's email address?

Taylor Smith's email address is ta****@****ans.com

What schools did Taylor Smith attend?

Taylor Smith attended Pennsylvania State University-Penn State Worthington Scranton.

What skills is Taylor Smith known for?

Taylor Smith has skills like Customer Service, Microsoft Word, Leadership, Microsoft Excel, Microsoft Office, Customer Satisfaction, Employee Training, Organization Skills, Special Events Coordination.

Who are Taylor Smith's colleagues?

Taylor Smith's colleagues are Wendy M., Lara Schaaf, Breanna Boyer, Megan Schwab, Kristen Pal, Tara Ziegler, Bss, Lev Burykin.

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