Taylor Brown Email & Phone Number

Responsible for developing strong business relationships with an identified segment of National customers. Primary focus is to understand their organizational goals/challenges and how PointClickCare can help achieve those goals/cross those barriers through our range of solutions. • Identify and understand critical customer challenges and cultivate effective business strategies that address our customers most pressing needs• Partner and collaborate with key internal stakeholders to develop a value first relationship • Develop and maintain strong relationships with internal account stakeholders• Post launch, work with Customer Success team, Project team, Implementation Specialists to ensure the value being sought is delivered • Be a leader for new reps on-boarding through sales and industry experience• Responsible for managing complex transactions with speed and accuracy in a fast-paced environment• Assigned to large, strategic customer accounts that consist of high revenue bases and large growth potential

Working with regional customers in New York and Maryland to gain a thorough understanding of their greatest challenges/goals and aligning PointClickCare solutions to help them succeed.

Responsible for assisting the sales channel by attracting and qualifying prospects who may be looking for an electronic health record software partner. Also responsible for promoting webinars, attending tradeshows, increasing awareness of new products and developing working relationships with a finite number of organizations in a specific business community/geographic region.

Georgetown, On

• Provided customer service for a wide range of issues stemming from major grocers to convenience store locations• Point of contact for numerous types of accounts across Canada, ensuring accurate orders were placed and customers were contacted, under strict deadlines• Remaining in constant communication with outside sales reps, whether placing orders or supplying them with detailed account information• Collaborated with drivers to schedule timely deliveries that suit both the company and the customer• Data analysis and reporting from company sales systems • Monitor changes in product specifications to ensure accuracy of all published price plans• Updated customers with changes in Saputo product specs and relevant delivery information, leading to improved customer experience

Bachelor Of Commerce (W. Honours) - Bcom, Marketing

Bachelor Of Commerce (B.Com.), Marketing