Taylor Bogart Email & Phone Number

Frederick, Md, Us

Frederick, Maryland, United States

• Meets with client to determine project deliverables and scope. Identifies and addresses any resource gaps. Ensures operational excellence in all facets of execution. Oversees kick-off meetings and participates in turnover meetings (in the case of new business). Conducts continuous reviews of project deliverables and scope with the client.• Proactively directs, advises, and guides clients through the planning process, providing best practices and alternatives to improve results and solve problems. • Manages communications to internal and external stakeholders. Develops and implements quality control procedures. Maintains timelines to ensure all deliverables are met according to schedule.• Conducts post-event reviews and reporting for external and internal team, including lessons learned and recommendations to management for improvement when needed. Finalizes and delivers final post-event reporting to customer within company mandated guidelines.

Overall: Planned and executed global operation of Lead Retrieval Services by providing trade show exhibitors with real-time solutions for capturing and processing sales leads, in turn allowing them to focus on pursuing valuable revenue-generating opportunities. Instituted direction for operational functions of the department, including: client support, IT support, logistics, testing and diagnostics. On location: Maintained high-level services by ensuring compliance with contractual guidelines. Coordinated temporary staffing needs with various agencies, involving candidate selection, training and management for each individual event. Regularly exceeded sales revenue objectives through procurement initiatives and client retention.Post-Show: Data collection and reporting allowed Exhibitors who purchased Experient's Lead Retrieval Products a further examination in relationships formed and acquisition of contacts collected at Event.

Gaithersburg, Maryland, United States

As a member of the Miltenyi Biotec team, I help ensure that the Sales Order process runs efficiently, within a CRM & SAP, for our biotechnology organization headquartered in Gaithersburg. I am a point of contact for both customers and sales representatives regarding all of their account-related questions and concerns. I process quotes and orders, while simultaneously maintaining customer account records and processing data in an ERP system.

Overall: Planned and executed global operation of Lead Retrieval Services by providing trade show exhibitors with real-time solutions for capturing and processing sales leads, in turn allowing them to focus on pursuing valuable revenue-generating opportunities. Instituted direction for operational functions of the department, including: client support, IT support, logistics, testing and diagnostics. On location: Maintained high-level services by ensuring compliance with contractual guidelines. Coordinated temporary staffing needs with various agencies, involving candidate selection, training and management for each individual event. Regularly exceeded sales revenue objectives through procurement initiatives and client retention.Post-Show: Data collection and reporting allowed Exhibitors who purchased Experient's Lead Retrieval Products a further examination in relationships formed and acquisition of contacts collected at Event.

Overall: Coordinates with client and Onsite Services Team (Project Managers, Account Managers & Registration Specialists) to design and implement onsite applications including Registration, self service badge printing stations and interactive web sites in Convention Centers throughout the world. We are responsible for all Registration services and accurately collecting the data in which our client is seeking. Coordinates with Event Performance Manager and/or Development Manager to provide consultation on optimal floor plan layouts for registration areas. Responsible for reviewing, managing projects and staffing budgets for onsite deployment of events.On Location: Responsible for setting up and tearing down all Registration equipment including computers, printers, and scanners plus more, and coordinating with Logistics with regards to receiving and getting equipment to the next show. Accountable for onboard and training of temp staff while the event is live and responsible for cash and credit card transactions throughout the duration of the event. Consistent communication, day to day reporting and multitasking are essential to keeping the client satisfied while onsite at an event. We become the face of the product once onsite, with an opportunity to maintain and continue the new, or existing, relationship with the client to ensure they are more than happy with the services we offer.Post-Show: We offer a variety of Post-Show reporting packages to our clients that allow them to see and further understand all the data captured while onsite. Notes are taken throughout the event for a Post Show Debrief, both internally and externally, that allow us the opportunity to provide feedback to the client. Work with the Project and Account Manager of the event to put together all the proper documentation requested by the client as well as prepping for the external meeting.

• Working with clients directly, whether it’d be in person or via phone & email.• Assessing client homes to identify system needs; sharing recommendations and creating estimates. • Purchasing & tracking of required equipment through invoices and managing receipt of goods and return authorizations for defective product.• Coordinating and scheduling client installations and upgrades.

• Responsible for inventory control, space management, parts distribution and purchasing. • Shipping and receiving, inbound and outbound, for parts ordered and RMA units that need to be repaired or returned.• Creating estimates for Service Department related installations and accounting for all parts issued and installed for billing purposes.

• Installation specialist for residential projects while house is under construction or a finished home.• Specialized in infrastructure and wiring for keypads (audio/lighting), speakers, panels, theaters, and networks.• Ran and ensured Cat5, Cat6, and 22 to 12 gauge cabling is properly wired throughout the home while the house is under construction.