Taylor Smith
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Taylor Smith Email & Phone Number

Customer Service Representative at Highmark Health
Location: Johnstown, Pennsylvania, United States 17 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Representative
Location
Johnstown, Pennsylvania, United States
Company size

Who is Taylor Smith? Overview

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Quick answer

Taylor Smith is listed as Customer Service Representative at Highmark Health, a company with 15443 employees, based in Johnstown, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Taylor Smith.

Taylor Smith previously worked as Server, Bartender at Elks Lodge #175 and Bartender at Conemaugh Vol Fire Company. Taylor Smith holds Bachelor Of Science - Bs, Psychology from University Of Pittsburgh-Johnstown.

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Email format at Highmark Health

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Highmark Health

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Profile bio

About Taylor Smith

Recent graduate from the University of Pittsburgh at Johnstown, April 2023, with a Bachelors of Science in Psychology and a Bachelors of Science in Marketing. Outside of the classroom, I obtained valuable experience as a member of the Phi Sigma Sigma Sorority, Alpha Kappa Psi Business Fraternity, and Student Government Association through my various leadership opportunities within those organizations. I have also gained valuable skills such as customer service, relationship and team building, as well as problem solving through my experiences with various employers.

Current workplace

Taylor Smith's current company

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Highmark Health
Highmark Health
Customer Service Representative
pittsburgh, pennsylvania, united states
Employees
15443
AeroLeads page
17 roles

Taylor Smith work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Current
May 2023 - Present

Server, Bartender

Elks Lodge #175

Johnstown, PA

  • Warmly greeted all club members, developed relationships, built customer loyalty
  • Served upwards of 50 members per shift, holding an average of 5-10 tables at a time
  • Checked guests for proper identification and served alcoholic beverages in accordance with federal, state, local, and club laws and regulations
Feb 2023 - May 2023

Bartender

Johnstown, PA

  • Present and serve alcoholic beverages to patrons upon individual request
  • Check guests for proper identification and serve alcoholic beverages in accordance with federal, state, local, and club laws and regulations
Jul 2022 - May 2023

Server

814 Lanes & Games

Johnstown, Pennsylvania, United States

  • Warmly greeting all guests, developing relationships, building customer loyalty
  • Serve brunch, lunch, and dinner to upwards of 100 customers per shift, holding an average of 10 tables at a time
  • Memorizing over 50 menu items and specials in order to give customized recommendations to guests
Sep 2021 - May 2023

Event Specialist

814 Lanes & Games

Johnstown, Pennsylvania, United States

  • Organized all aspects of events including: responding to interested individuals, reserving event packages, and coordinating event services
  • Managed events and addressed complications that arose, to result in customer satisfaction
  • Regularly utilized Microsoft Office, G Suite, and Infor SCS programs
Jul 2021 - Sep 2021

Birthday Party Coordinator

814 Lanes & Games

Johnstown, Pennsylvania, United States

  • Supervised and trained a team of 10+ event staff personnel
  • Created and implemented a systematic way to carry out events and parties
  • Coordinated details for all birthday related events including food counts, timelines, and staffing
  • Utilized unique techniques for scheduling, marketing, and content creation for events
  • Trained new team members and served as a member on the leadership team
  • Operated Snapchat social media channel for 814 Lanes & Games, creating content for… Show more
Dec 2020 - Jul 2021

Festival Team Member

Hogue'S Fun Factory

Johnstown, PA

  • Aided in the set up of festival crafts & bounce house operations
  • Oversaw operations of children's arts and crafts during festival hours
  • Trained new employees on customer engagement and crafts
Jun 2017 - Sep 2022

Team Lead

Hogue'S Fun Factory

Johnstown, PA

  • Assisted in training of 10+ new employees
  • Marketed and hosted full-service birthday parties for children by interacting with parents
  • Oversaw 2-3 employees during a given shift & ensure smooth business operation
Jun 2017 - Apr 2020

Team Member

Hogue'S Fun Factory

Johnstown, Pennsylvania Area

  • Assist customers in the process of booking to hosting full-service children's parties.
  • Acknowledging customer issues/concerns and resolving their problems quickly and efficiently.
  • Using Square register system to place orders and print receipts.
Jun 2016 - Jun 2017

Food Service Worker

Washington, Pennsylvania, United States

  • Warmly greeted customers and aided in sales transactions using a POS system
  • Worked alongside a team of 5+ people to satisfy customer's orders in a timely fashion
  • Prepared and cooked food items by following recipes to ensure consistency and customer satisfaction
Jun 2022 - Aug 2022

Building Safety Concierge

Johnstown, Pennsylvania, United States

  • Promoted the safety and welfare of students by encouraging social distancing, mask wearing, and temperature checks
  • Greeted faculty, staff, and students entering buildings
  • Implemented and adhered to COVID -19 protocols
  • Sanitizied touch points in designated location
Aug 2020 - Dec 2020

Tutor

Johnstown, Pennsylvania, United States

  • Assisted peers with academic coursework
  • Served as a mentor and friend to peers
Aug 2020 - Dec 2020

Curbside Express Clerk

Johnstown, Pennsylvania, United States

  • Fulfilled customers orders promptly with accuracy
  • Filed paperwork and maintained an organized workspace
  • Addressed customer concerns and resolved them in a timely and efficient manner
Apr 2020 - Aug 2020

Financial Aid Assistant

Johnstown, PA

  • Reviewed loan requests for accuracy and completeness ensuring loan applications contained supporting documentation and required information needed to determine eligibility requirements
  • Organized files while paying close attention to deadlines and detail
  • Assisted in educating students and parents about available loan and grant options, as well as how to navigate the financial aid website.
Jan 2019 - Aug 2019

Seasonal Sales Associate

Johnstown, Pennsylvania Area

Aug 2017 - Nov 2017

Sales Associate

Johnstown, Pennsylvania Area

Apr 2016 - Nov 2016
Team & coworkers

Colleagues at Highmark Health

Other employees you can reach at highmarkhealth.org. View company contacts for 15443 employees →

3 education records

Taylor Smith education

Bachelor Of Science - Bs, Psychology

Activities and Societies: • Phi Sigma Sigma National Fraternity • Alpha Kappa Psi Business Fraternity • Student Government Association •.

Bachelor Of Science - Bs, Marketing

Activities and Societies: • Phi Sigma Sigma Sorority • Alpha Kappa Psi Business Fraternity • Student Government Association • Psychology.

High School Diploma

Activities and Societies: • National Honor Society • Student Council, Vice President • Scholastic Quiz • Sci Pi Club • Yearbook Club •.

FAQ

Frequently asked questions about Taylor Smith

Quick answers generated from the profile data available on this page.

What company does Taylor Smith work for?

Taylor Smith works for Highmark Health.

What is Taylor Smith's role at Highmark Health?

Taylor Smith is listed as Customer Service Representative at Highmark Health.

Where is Taylor Smith based?

Taylor Smith is based in Johnstown, Pennsylvania, United States while working with Highmark Health.

What companies has Taylor Smith worked for?

Taylor Smith has worked for Highmark Health, Elks Lodge #175, Conemaugh Vol Fire Company, 814 Lanes & Games, and Hogue'S Fun Factory.

Who are Taylor Smith's colleagues at Highmark Health?

Taylor Smith's colleagues at Highmark Health include Natalie Ricci, Mph, Robert Bjal, Sarah Blanchetti, Dan Keebler, and Carey Lynn Cherry.

How can I contact Taylor Smith?

You can use AeroLeads to view verified contact signals for Taylor Smith at Highmark Health, including work email, phone, and LinkedIn data when available.

What schools did Taylor Smith attend?

Taylor Smith holds Bachelor Of Science - Bs, Psychology from University Of Pittsburgh-Johnstown.

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