Tiffany Byrd Email & Phone Number

Alpharetta, Ga

Facilitate timely real estate closings and seamless transactions; keep clients and Agents abreast of file status during the closing process, and of any other relevant/needed info. or paperwork. Report to Transaction Manager: Serve as liaison between agents, clients, brokers, and title companies.Review contracts to ensure completion/compliance, disseminate various documents to Title groups (currently Nashville, TN and Tampa, FL offices), request/review/submit HUD statements, etc.; assist with all processing, from initial contract to final close. Collaborate with internal Agents, Title company (sister company of Mark Spain Real Estate), Lender, and others.Support Agents, receiving recognition as a highly resourceful, reliable and valuable asset able to quickly identify and resolve issues; currently support 40+ Agents across multiple offices. Achieved 836 closings for the Raleigh, NC office in 2022 (exceeding target expectations), and 570 for the Nashville, TN office in only 3 quarters (2023); 90.33% compliant rate during the first 3 quarters of 2024 (Nashville), 500+ closings YTD.

Huntersville, Nc

Family-owned low-income housing Property Management company serving markets in both North and South Carolina. Collaborated with, and reported to, Property Manager and Owner; helped facilitate eviction proceedings, and prepared financials. Managed daily financial transactions, and oversaw rent payments/collections. Performed internal audits, working with Accountant and others to ensure regulatory compliance. Partnered with Case Workers to remedy home/health/safety issues; participated in Rental Assistance Program. Effectively communicated with residents to collect outstanding balances; developed payment plans, etc. Oversaw the renewal process for Charleston, SC properties. Co-managed the move out process, working with Service Manager to ensure timely completions.

Mooresville, Nc

One of the worldís fastest growing real estate brokerage firms; largest independent real estate company in the United States. Sourced, identified, established and cultivated client (buyers/sellers) and networking relationships to drive new business and generate referrals; networked with other realtors, lenders, CPAs, financial planners, and attorneys.Listed and showed residential properties, analyzed markets, and created property descriptions.

Charlotte, North Carolina

International real estate developer and manager based in the U.S.; largest apartment management company in the United States.Financial Reporting Coordinator (2017) Regional Transition Specialist (2016-2017)Assistant Community Manager (2014-2016)Leasing Associate (2012-2014)Rapidly promoted through a series of positions during successful tenure with the organization. As Financial Reporting Coordinator (2017), prepared financial and other reports, audited various projects, verified all contract bids/scopes, ensured capital tracker accuracy, provided variance/budget analysis, and worked with multiple Asset Managers on capital budgets/planning. Worked closely with Director of Construction:─Managed capital budget trackers for 80 nationwide properties (extensive use of Oracle software). ─Ensured timely invoicing/projects. Trained Property Manager on SOPs, reporting, and other procedures.

Charlotte, North Carolina Area

As Regional Transition Specialist (2016-2017), evaluated/audited various properties (multi-state) and presented findings to senior Greystar leadership. Converted leasing programs, and provided due diligence and onsite assistance to help facilitate property transition processes:─Served as Floating Community Manager (NC, SC, GA); managed daily operations, processed invoices, etc.─Trained/mentored Assistant Managers and Leasing Associates on various policies & procedures. ─Recognized go-to-person. Ensured employee cohesiveness and effectively managed property operations.

Charlotte, North Carolina Area

As Assistant Community Manager (2014-2016), responsibilities were diverse and included team leadership, employee training, rent collection, bank deposit preparation, account reconciliation and more to support financial and community/property operations. Collaborated with Corporate Accountants:─Led team of 5 Leasing/Maintenance employees when required (in Manager’s absence). ─Managed other regional properties when required. Frequently used Yardi and OneSite systems. ─Highly regarded within the community, working with Police Departments and other organizations. ─Achieved less than a 4% delinquency rate every month (largest Greystar Property in Charlotte, NC; out of ~50).─Ensured stellar Customer Survey scores. Built/cultivated resident relationships. ─Represented the community at court hearings. Adhered to corporate guidelines during the eviction process.

Charlotte, North Carolina Area

As Leasing Associate (2012-2014), presented properties to convert prospects into residents; conducted community tours, addressed inquiries, processed apps, etc. Guided new residents through the move-in process:─Delivered/maintained high resident occupancy and retention rates. Provided market/trend analysis. ─Won “Leasing Award”; passed all “Secret Shopper” visits, often achieving 90%+ scores.

Nc Real Estate License

Bachelors, Marketing/Merchandising