Craig Wallace Email & Phone Number

United Kingdom

United Kingdom

Projector is a specialist and unique provider of on-demand change consultancy. We provide freelance programme, project, portfolio, product, business analyst, technical and PMO management consulting professional services through an on-demand services framework.Experts at leading consulting engagements to deliver change outcomes, enabling clients to realise their vision and roadmap, enabling growth while delivering cost avoidance benefits realisation* Working with a healthcare… Show more Projector is a specialist and unique provider of on-demand change consultancy. We provide freelance programme, project, portfolio, product, business analyst, technical and PMO management consulting professional services through an on-demand services framework.Experts at leading consulting engagements to deliver change outcomes, enabling clients to realise their vision and roadmap, enabling growth while delivering cost avoidance benefits realisation* Working with a healthcare Provider (Direct Health Group) to transform their End user compute offering by managing a POC / Pilot / rollout of windows 11 leveraging Microsoft technologies Intune/Autopilot and using NCSC best practise in providing users with a modern secure and easy managed end user compute estate* working with the same healthcare to transform its server and data estate, by leveraging microsoft Azure migrate Terabytes of data to the cloud enabling the decommissioning of a large number of legacy servers. Show less

Stevenage, England, United Kingdom

In July 2023, Autolus relocated 500 users to a new GMPx biopharma facility in Hertfordshire. I was engaged short term to lead IT projects, manage cross-functional teams, and ensure compliance with GMPx standards while maintaining business continuity.• Led Fortinet firewall and WIFI/NAC deployment, boosting network security and performance.• Secured connectivity with BT and Virgin circuits to support business continuity.• Transitioned video conferencing, VoIP telephony, and… Show more In July 2023, Autolus relocated 500 users to a new GMPx biopharma facility in Hertfordshire. I was engaged short term to lead IT projects, manage cross-functional teams, and ensure compliance with GMPx standards while maintaining business continuity.• Led Fortinet firewall and WIFI/NAC deployment, boosting network security and performance.• Secured connectivity with BT and Virgin circuits to support business continuity.• Transitioned video conferencing, VoIP telephony, and access control systems, ensuring GMPx compliance.• Streamlined IT processes with the MSP, reducing change failures by 35% and improving response times by 18%. Show less

Remote

In March 2022, Autodesk engaged me to recover a failing data security program for the B4C Construction business unit, unifying global efforts to bring the project back on track.• Unified eight global business units via Scrum of Scrums, improving timelines by 20% and reducing overheads by 27%.• Optimised CI/CD processes, boosting efficiency by 15% and streamlining priorities.• Delivered the program four weeks early by enhancing workflows and collaboration.• Identified £500k… Show more In March 2022, Autodesk engaged me to recover a failing data security program for the B4C Construction business unit, unifying global efforts to bring the project back on track.• Unified eight global business units via Scrum of Scrums, improving timelines by 20% and reducing overheads by 27%.• Optimised CI/CD processes, boosting efficiency by 15% and streamlining priorities.• Delivered the program four weeks early by enhancing workflows and collaboration.• Identified £500k in savings through a cloud usage assessment.• Utilised Power BI, Splunk, and Datadog for real-time analytics, ensuring informed decisions and successful implementation. Show less

United Kingdom

In May 2021, I was appointed Interim Global Head of IT at Next 15 to unify IT services across 27 brands, streamline operations, and enhance security across a decentralised landscape.• Implemented an ITIL-compliant service desk with Asset Discovery and CMDB, boosting user satisfaction by 200% in four months.• Deployed a unified Meraki network/WIFI/VoIP solution for 1,200 staff, achieving 100% success in security testing, and integrated Okta with MFA for added… Show more In May 2021, I was appointed Interim Global Head of IT at Next 15 to unify IT services across 27 brands, streamline operations, and enhance security across a decentralised landscape.• Implemented an ITIL-compliant service desk with Asset Discovery and CMDB, boosting user satisfaction by 200% in four months.• Deployed a unified Meraki network/WIFI/VoIP solution for 1,200 staff, achieving 100% success in security testing, and integrated Okta with MFA for added protection.• Consolidated 27 cloud environments into 14, adopting a Microsoft-first approach for improved security and cost-effectiveness.• Led a team of five supporting 3,500 users, ensuring smooth IT operations and rapid issue resolution.• Piloted a Windows 11 rollout for 100 users, laying the groundwork for SCCM retirement and future tech adoption.• Enhanced endpoint security using Intune, Autopilot, and CrowdStrike.• Collaborated with the CTO on a five-year IT strategy and budget forecasting framework. Show less

London

In January 2021, PwC engaged me as Network Information Security Programme Manager to accelerate a GDPR data security programme across 12 African territories, migrating 11,000 users to a unified global Active Directory.• Led and matrix-managed a team of 60+ across 12 territories, delivering the migration six weeks early with a 97% success rate, surpassing the 85% KPI target.• Designed and executed an agile roadmap to ensure seamless collaboration and alignment across the region.•… Show more In January 2021, PwC engaged me as Network Information Security Programme Manager to accelerate a GDPR data security programme across 12 African territories, migrating 11,000 users to a unified global Active Directory.• Led and matrix-managed a team of 60+ across 12 territories, delivering the migration six weeks early with a 97% success rate, surpassing the 85% KPI target.• Designed and executed an agile roadmap to ensure seamless collaboration and alignment across the region.• Managed 12 parallel projects, ensuring on-time completion and compliance with GDPR objectives. Show less

London, England, United Kingdom

In December 2020, I was engaged by Cision as a Consulting Technical Project Manager to plan a data centre migration, consolidating legacy sites into a new greenfield environment.• Provided technical leadership and best practices to ensure a smooth, low-risk transition.• Developed detailed decommissioning plans, meeting all contracted deadlines.• Created risk mitigation strategies for legacy applications through stakeholder engagement, ensuring minimal disruption and operational… Show more In December 2020, I was engaged by Cision as a Consulting Technical Project Manager to plan a data centre migration, consolidating legacy sites into a new greenfield environment.• Provided technical leadership and best practices to ensure a smooth, low-risk transition.• Developed detailed decommissioning plans, meeting all contracted deadlines.• Created risk mitigation strategies for legacy applications through stakeholder engagement, ensuring minimal disruption and operational continuity. Show less

London, United Kingdom

In January 2020, I was engaged by Kantar as Global Lead Programme Manager to modernise and transform enterprise infrastructure after its sale to private equity.• Directed infrastructure transformation, collaborating with partners and managing a £15m+ budget for Windows and Unix environments.• Modernised the global network with SDWAN, improving connectivity and performance.• Conducted a discovery and gap analysis to align the programme with business objectives.• Led and… Show more In January 2020, I was engaged by Kantar as Global Lead Programme Manager to modernise and transform enterprise infrastructure after its sale to private equity.• Directed infrastructure transformation, collaborating with partners and managing a £15m+ budget for Windows and Unix environments.• Modernised the global network with SDWAN, improving connectivity and performance.• Conducted a discovery and gap analysis to align the programme with business objectives.• Led and initiated a global cloud backup solution (Actifio) for 1,100 servers and upgraded 150+ firewalls across five continents, enhancing security. Show less

Norwich, Norfolk, United Kingdom

In 2019, I was engaged as Senior Technical/Transition Programme Manager at Aviva to lead the transition from DXC to ATOS, overseeing a complex Active Directory migration.• Directed the migration of seven DXC-hosted Active Directory domains to Atos, ensuring a smooth transition.• Aligned the Target Operating Model with Atos’s standards for compliance and continuity.• Led the entire project lifecycle, coordinating a cross-functional team of 40+ experts from Atos, DXC, and… Show more In 2019, I was engaged as Senior Technical/Transition Programme Manager at Aviva to lead the transition from DXC to ATOS, overseeing a complex Active Directory migration.• Directed the migration of seven DXC-hosted Active Directory domains to Atos, ensuring a smooth transition.• Aligned the Target Operating Model with Atos’s standards for compliance and continuity.• Led the entire project lifecycle, coordinating a cross-functional team of 40+ experts from Atos, DXC, and Aviva.• Managed the migration of services like DHCP (22,000 scopes), DNS, and LDAP with minimal disruption. Show less

London, United Kingdom

In October 2018, I was engaged by CS Technology as a Senior Consultant to lead a global Windows 10 and Office 365 migration for 5,000 users across four continents.• Streamlined the application portfolio from 4,000 to 400, reducing complexity by 90%.• Established Early Life Support, minimising post-migration disruptions and boosting user satisfaction.• Developed CBT training for Windows 10, ensuring smooth user adoption.• Led the migration using SCCM, coordinating with… Show more In October 2018, I was engaged by CS Technology as a Senior Consultant to lead a global Windows 10 and Office 365 migration for 5,000 users across four continents.• Streamlined the application portfolio from 4,000 to 400, reducing complexity by 90%.• Established Early Life Support, minimising post-migration disruptions and boosting user satisfaction.• Developed CBT training for Windows 10, ensuring smooth user adoption.• Led the migration using SCCM, coordinating with stakeholders and executing a C-Suite communication strategy, completing the deployment in five months. Show less

London, United Kingdom

Project leadership and delivery, engaging on a major programme of work aimed at consolidating and transforming IT. End-to-end project lifecycle management, encompassing planning, scope, risk & issues.Managed cross-functional teams throughout the delivery, including off-shore Polish development teams, UK-based technical architecture teams, and Germany/Switzerland/Vietnam-based operations teams. Re-contracted to lead delivery of a data migration project, transforming a non-compliant… Show more Project leadership and delivery, engaging on a major programme of work aimed at consolidating and transforming IT. End-to-end project lifecycle management, encompassing planning, scope, risk & issues.Managed cross-functional teams throughout the delivery, including off-shore Polish development teams, UK-based technical architecture teams, and Germany/Switzerland/Vietnam-based operations teams. Re-contracted to lead delivery of a data migration project, transforming a non-compliant PCI in-house Oracle service for a major high street bank, moving to a PCI-compliant Azure cloud-based Alfresco solution.Successfully managed migration of 100+ high street customers, including Experian, Zurich, RBS & Dixons.Key contributions and successes:• Project-led a significant reduction of data centres from 7 to 4, consolidating legacy technology• Took the lead in migrating software services to a ‘cloud first’ approach, leveraging Azure• Modernised infrastructure services (network/ servers/ VMware/backup etc) for the remaining sites• Reduced the number of applications in use from 3000 to 500, including off-the-shelf and bespoke• Instrumental in delivery of a £700k p.a. reduction in IT infrastructure costs, against a £1.2m budget Show less

Brentwood, Essex, United Kingdom

During this period, I led the end-to-end turnaround and delivery of IFDS to achieve PCI-DSS compliance across the enterprise due to significant delays with the programme. I managed a team of 18 direct resources across multiple sites in the UK and Thailand, led RFP process to outsource payment processing to a 3rd party SaaS provider, worked with external Qualified Security Assessor to define best practices and ideal solutions for IFDS and liaised with IT security to identify solutions that met… Show more During this period, I led the end-to-end turnaround and delivery of IFDS to achieve PCI-DSS compliance across the enterprise due to significant delays with the programme. I managed a team of 18 direct resources across multiple sites in the UK and Thailand, led RFP process to outsource payment processing to a 3rd party SaaS provider, worked with external Qualified Security Assessor to define best practices and ideal solutions for IFDS and liaised with IT security to identify solutions that met internal and external risk to ensure achievement of PCI compliance across the legacy estate. Most notably:- Led delivery of 7 distinctive projects / swim lanes encompassing telephony, digital and legacy.- Oversaw internal software development activities as part of the SaaS PCI solution integration.In addition looking at ways to reduce exposure to PCI across its legacy estate. Show less

Bury St Edmunds

During this period, I was engaged as Retail Integration Project Manager to lead the end-to-end implementation, transformation and integration of the retail IT operation for a new estate of approximately 2000 public house / restaurants across the UK and head office without disruption to day-to-day business. This involved managing a portfolio of 11 projects within the programme. Most notably:- Led successful end-to-end data centre consolidation to introduce high availability and fault… Show more During this period, I was engaged as Retail Integration Project Manager to lead the end-to-end implementation, transformation and integration of the retail IT operation for a new estate of approximately 2000 public house / restaurants across the UK and head office without disruption to day-to-day business. This involved managing a portfolio of 11 projects within the programme. Most notably:- Led successful end-to-end data centre consolidation to introduce high availability and fault tolerance which involved migrating services to cloud via SaaS.- Oversaw implementation rollout of a new desktop solution including pilot, extended pilot and rollout to a combined estate of 2000 sites which included merging 2 Active Directory domains for up to 45k employees.- Managed Windows desktop upgrade proof of concept involving application refresh.- Developed standard desktop ‘gold build’ image for remote deployment across the company.- Integration of service desk from incumbant "House on the hill" into Service Now. Show less

London

Engaged as a Senior Transition Manager @ unilever as part of the transfer of service from HP to HCL.Deliver service work stream for Unilever and ensure seamless migration of service workflow operations from incumbent supplier (HP) to end user (Unilever), with ownership for designing and configuring Service (Remedy to Service Now ) in line with client requirements and leading 15 direct reports. For DixonsUtilised Scrum framework to deliver software work packages for the new… Show more Engaged as a Senior Transition Manager @ unilever as part of the transfer of service from HP to HCL.Deliver service work stream for Unilever and ensure seamless migration of service workflow operations from incumbent supplier (HP) to end user (Unilever), with ownership for designing and configuring Service (Remedy to Service Now ) in line with client requirements and leading 15 direct reports. For DixonsUtilised Scrum framework to deliver software work packages for the new stock system, managed bid and cost proposals / responses and managed budgets in excess of £100k. Most notably:- Delivered several business-critical programmes and projects including a multichannel ecommerce refresh and upgrade programme, introducing a new customer facing real time stock management system and leading virtualisation and upgrade of MQ Series mission critical service ensuring compliance with PCI-DSS.- Led successful outsourcing of service desk to India and managed set up and configuration of CMDB CI. Show less

Milton Keynes

Engaged as a PMO transition manager responsible and accountable for ensuring RAIDD across the 27 workstreams was managed appropriately. On completion was given responsiblity for managing early life support for the transition of service from HRG to Fujistu was alinged. Directly involved in the service workstream ensuring that service and workflows were incorporated into Service Now.

London, United Kingdom

St Pauls London

London, United Kingdom

United Kingdom

Stevenage

delivery of numerous infrastructure releated projects to various buisness teams including (R&D, corporate finance, pharma, and IT itself) across all of the data centres around London. (Harlow, Stevenage, Greenford, HQ etc)

built the platform that hosted the 1st series of the UK Big Brother TV Show.Built the platform that hosted the EMEA leg of the ticketing system for the 2002 Fifa World Cup in Korea.

Bsc Information Systems

Hnc, Electrical And Electronics Engineering

higher national certificate (Scotvec)

Education record