Jonathan Nelson Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

• Lead 6 Solutions Engineering teams with 6 Direct Reports across 3 routes to market, including the Pre-Sales route with 2 teams supporting the Western NAM and 1 team managing APAC, the Post-Sales route with 2 teams handling the mid-market and enterprise client base, and the Partner Ecosystem team, attaining a 100% goal for 4 consecutive quarters• Spearheaded the technical strategy and engagement for both internal and partner teams to automate the micro-business for eCommerce and reducing the company’s cost of goods while deploying the same model into the partner eCommerce sites to enable automation, driving revenue for the company partners• Designed and built a Partner Ecosystem Solutions Engineering team, leading to expanding the company alliance and channel success by 30% YOY• Co-developed an internal program across the Pre-Sales and Professional Service Delivery departments to directly engage with the reseller partnership community by providing them with expedited treatment for selling the company services, supporting 70% of the business revenues generated from the partner base• Redesigned the entire global Solutions Engineering department by clearly defining roles and developing a line of communication model through rules of engagement for 3 routes to market, increasing productivity by 30%+• Facilitate and engage in panel discussions on Conversational AI, Contact Center, Unified Communications, and Business Application Integrations across various industry events, enabling knowledge sharing opportunities• Analyze and identify current gaps in business processes by collaborating with cross-functional prospects and partners on technical initiatives, leading to the development and execution of successful solutions

Greater Denver Area

• Directed the Enterprise Solutions Engineering team of 5 to build proprietary demonstrations, implement integrations between multiple business platforms at the highest level, and engage in global deployments for Fortune 1000 companies, securing Vonage’s largest clients to date, resulting in monthly recurring revenue (MRR) of $5M+ collectively

Greater Denver Area

• Grew the Solutions Engineering team from 5 to 20 in less than 2 years, managing the mid-market for North America, leading to a promotion in 2018 to the Senior Manager to oversee the technical aspect for Global Enterprise Solutions• Held additional roles as an Individual Contributor, including Sr. Solutions Engineer for the Mountain/Western regions from 2013 to 2016 and Cloud Communications Specialist (Telesphere a Vonage Co.) from 2010 to 2013

Greater Denver Area

Vonage helps companies realize their communication strategies no matter the complexity. Vonage is unique in that we own our entire technology stack. Vonage supports our clients by providing communications software that helps them scale their business and create a profound experience for their customer base.

Greater Denver Area

Telesphere helps companies realize their communication strategies by driving efficiencies within their respective networks. The thing that makes Telesphere unique is all our services are virtual, meaning customers no longer need to buy expensive telephone and data equipment. Our fully hosted solutions address all the customers concerns with respect to security, business continuity and scalability.

Greater New York City Area

• Achieved 3 promotions in 3 years, starting as a Client Education Specialist, transitioning to a Sales Associate, and advancing to a Global Sales Representative to execute conference call solutions for Fortune 1000 companies, resulting in producing an annual sales revenue of $1.4M in 2009• Transformed an underperforming territory with declining revenue and a dissatisfied customer base to prevent client conversion to competitors due to billing errors by redeveloping trust and relationships and renegotiating contracts, recovering all 5 accounts and avoiding a $1.25M+ loss in annual revenue• Engaged in cold calling and referral leveraging to build key stakeholder relationships, earning admission onto the WPP vendor approval list, leading to securing the WPP account at $1.5M• Cultivated strong relationships by providing client education and cross-collaborating with various teams, directly working with client executives and end-users of Fortune 500 accounts, including Ann Taylor, Campbell’s, Colgate-Palmolive, Frost & Sullivan, Marriott, and ThermoFisher Scientific, resulting in significant client retention and long-term contract negotiations• Successfully managed the $500K TicketMaster account, resulting in a sales generation of $150K each year• Established key user enablement by motivating 1-2 large accounts through client educational efforts to utilize the services rather than obtaining the licenses and not using them, leading to the exponential growth in monthly quotas at upwards of 307% in 2008• Consistently exceeded the sales quota with an average goal of 114%, achieving 370% to goal within the 1st month of hire, earning the #1 rank across the Division Sales team in 2007

Greater Denver Area

• Educate key Fortune 500 customers on web-based conferencing platform• Promote and grow software as a service revenue in current client base• High-volume calling with focus on customer service and inside sales• Spearhead Client Education programs for specific accounts to boost service activation• Use of consultative selling and closing techniques essential to implementation of services

Greater Denver Area

• Partnered with 2 other leaders to combine a lending company, merchant card services company, and software/web design company, and a mortgage loan processing and closing services company, managing the sales and operations to obtain SBA loans or appropriate finances, build websites, integrate credit card processing, and establish POS, successfully supporting business startups

Education record

Education record