Jonathan Nelson Email & Phone Number

Denver, CO, US

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

• Lead 6 Solutions Engineering teams with 6 Direct Reports across 3 routes to market, including the Pre-Sales route with 2 teams supporting the Western NAM and 1 team managing APAC, the Post-Sales route with 2 teams.
• Spearheaded the technical strategy and engagement for both internal and partner teams to automate the micro-business for eCommerce and reducing the company’s cost of goods while deploying the same model into the.
• Designed and built a Partner Ecosystem Solutions Engineering team, leading to expanding the company alliance and channel success by 30% YOY
• Co-developed an internal program across the Pre-Sales and Professional Service Delivery departments to directly engage with the reseller partnership community by providing them with expedited treatment for selling the.
• Redesigned the entire global Solutions Engineering department by clearly defining roles and developing a line of communication model through rules of engagement for 3 routes to market, increasing productivity by 30%+
• Facilitate and engage in panel discussions on Conversational AI, Contact Center, Unified Communications, and Business Application Integrations across various industry events, enabling knowledge sharing opportunities

Greater Denver Area

• Directed the Enterprise Solutions Engineering team of 5 to build proprietary demonstrations, implement integrations between multiple business platforms at the highest level, and engage in global deployments for Fortune.

Greater Denver Area

• Grew the Solutions Engineering team from 5 to 20 in less than 2 years, managing the mid-market for North America, leading to a promotion in 2018 to the Senior Manager to oversee the technical aspect for Global.
• Held additional roles as an Individual Contributor, including Sr. Solutions Engineer for the Mountain/Western regions from 2013 to 2016 and Cloud Communications Specialist (Telesphere a Vonage Co.) from 2010 to 2013

Greater Denver Area

Vonage helps companies realize their communication strategies no matter the complexity. Vonage is unique in that we own our entire technology stack. Vonage supports our clients by providing communications software that helps them scale their business and create a profound experience for their customer base.

Greater Denver Area

Telesphere helps companies realize their communication strategies by driving efficiencies within their respective networks. The thing that makes Telesphere unique is all our services are virtual, meaning customers no longer need to buy expensive telephone and data equipment. Our fully hosted solutions address all the customers concerns with respect to.

Greater New York City Area

• Achieved 3 promotions in 3 years, starting as a Client Education Specialist, transitioning to a Sales Associate, and advancing to a Global Sales Representative to execute conference call solutions for Fortune 1000.
• Transformed an underperforming territory with declining revenue and a dissatisfied customer base to prevent client conversion to competitors due to billing errors by redeveloping trust and relationships and.
• Engaged in cold calling and referral leveraging to build key stakeholder relationships, earning admission onto the WPP vendor approval list, leading to securing the WPP account at $1.5M
• Cultivated strong relationships by providing client education and cross-collaborating with various teams, directly working with client executives and end-users of Fortune 500 accounts, including Ann Taylor, Campbell’s.
• Successfully managed the $500K TicketMaster account, resulting in a sales generation of $150K each year
• Established key user enablement by motivating 1-2 large accounts through client educational efforts to utilize the services rather than obtaining the licenses and not using them, leading to the exponential growth in.

Greater Denver Area

• Educate key Fortune 500 customers on web-based conferencing platform
• Promote and grow software as a service revenue in current client base
• High-volume calling with focus on customer service and inside sales
• Spearhead Client Education programs for specific accounts to boost service activation
• Use of consultative selling and closing techniques essential to implementation of services

Greater Denver Area

• Partnered with 2 other leaders to combine a lending company, merchant card services company, and software/web design company, and a mortgage loan processing and closing services company, managing the sales and.

Education record

Education record