Ted Burns Email & Phone Number

Derby, Ks

I assist businesses with their online banking profiles and services.

Haysville, Ks

Providing quality customer service to all who entered the store. Made staff decisions that included hiring, disciplining, and firing. Creating schedules to ensure the staff received the time off they needed while making sure the store had adequate coverage to provide great customer service. Training staff in all areas of the store. Taking inventory and ordering supplies, factoring in the past weeks business and estimating the next weeks business. Completed daily, weekly, and monthly logs of the business the store was producing. Meeting with the owner on a weekly basis to see how we can make business better. Running the store during the day by myself.

Wichita, Ks

Opened new deposit and loan accounts. Approved loans and analyzed credit reports. Help customers with disputes or issues pertaining to their accounts. Interviewed and hired staff for the branch and coached them to become better at their job. Ran branch meetings in an engaging way, getting every staff member involved. Encouraging the staff on a daily basis. Maintained good member service and helped the staff to provide the same.

Haysville, Ks

Typical teller duties including but not limited to making deposits and withdrawals for customers as well as loan payments. Some vault balancing and opening and closing duties with a manager present. Open duties involved getting daily work computer ready and setting up the branch for the day. Closing duties meant balancing and closing out the coin machine, vault, safe deposit box, and GL accounts and securing the branch for the night.