Ted Popesco Email & Phone Number

Cuyahoga Falls, Oh, Us

Cuyahoga Falls, Oh, Us

Scottsdale, Arizona, Us

Espoo, Southern Finland, Fi

• Primary implementer and architect for my group’s largest customer, administering a complex hosted solution composed mainly of WebLogic and Jboss applications, in both bare-metal and containerized deployments in Kubernetes• Primary coordinator and implementer for that customer’s environment during data center migration in 2018• Design, deploy, and maintain new solutions in the hosted environment, applying DevOps principles to maximize stability and optimize the deployment process and ongoing administration tasks• Represent Operations team in architecture discussions, design and planning sessions, and review sessions with Development teams• Architect, project owner, and primary admin for Elastic Stack solution, including new environment buildout project during data center migration and later capacity expansion• Develop and maintain Ansible playbooks and roles for application administration, Elastic Stack administration, Zabbix configuration management, user management, and other tasks• Develop and maintain internal tools using Ansible, Bash, Perl, Python, and PHP• Led my team’s involvement in major project to update and containerize of one of our application deployments for our largest customer, including working with development teams, opening bug reports and feature requests for our needs, designing and testing our solution’s architecture and installation process, deploying and maintaining environments up through Production, documentation, troubleshooting, and other tasks• Create and update documentation of architecture details, solution environment details, deployment processes, and any other internal knowledge• Drive many core product improvements resulting from issues seen in Production by regularly interfacing with developer teams• Continuously review and improve monitoring and alerting using the Elastic Stack and Zabbix• Frequently train colleagues on applications, technologies, and processes• Participate in oncall rotation

Espoo, Southern Finland, Fi

• Retain all responsibilities below, with the addition of team leadership responsibilities• Primary contact point and technical lead for my group’s largest customer• Travel to quarterly business review meetings to meet face-to-face with the customer and with other internal teams supporting that customer’s hosted solution• Coordinated and implemented project to migrate customer’s primary application environment to new servers

Espoo, Southern Finland, Fi

Administer hosted Java applications, including WebLogic-based applications, ensuring Enterprise-level availability and adherence to SLAsAdminister Red Hat and Solaris systemsInstall, configure, and maintain Apache instances in front of WebLogic servicesMonitor and troubleshoot applications, systems, databases, and networkPrimary owner and contact point for one of the organization’s largest and most critical customer environmentsAssist other team members with technical issues in their customer environments as neededAssist project teams in architecting solutions for customer requestsLed a project to implement georedundancy for my primary customerProject Lead and Architect for Logstash environment, providing logs and analysis to the organizationMaintain system and application monitoring using Zabbix, including complete creation and configuration of new monitoring items customized for individual customer environmentsCreate and maintain documentation to reflect new installations, changes to existing installations, new standards, new processes, etc, as well as troubleshooting notes to assist oncallsTrain new and existing team members on various applications and technologiesParticipate in oncall rotation

Gaithersburg, Md, Us

Provide Tier 2 support for WebLogic and non-WebLogic componentsPerform scheduled maintenance including deploying new code, installing patches, configuring new client connections, performing configuration changes, and installing new environmentsTroubleshoot and restore service during unplanned outages and investigate cause after service restorationParticipate in on-call rotationAssist project managers with opening and documenting change requestsAssist developers with understanding structure and configuration of Production and Pre-production environments where they differ from the Dev/QA environments

Gaithersburg, Md, Us

Systems administration, installation, and support of Linux (RHEL 4 and 5 and derivatives), Unix (HP-UX, Solaris, AIX), Windows, and Cisco systems, including network configuration, backups, software installation for QA/Dev environments; configuration of services including NFS, NTP, Squid, DHCP, BIND, SSH, FTP, and othersImplemented a project to relocate all EDF servers and equipment; included planning, setup of new infrastructure, network reconfiguration, outage coordination, troubleshooting, and documentation updatesAutomated Red Hat installations by writing custom Kickstart configurationsConfigured and maintained physical and virtual servers and network devicesWrote shell scripts to automate processes for use by other Operations personnelWrote new code and tweaked existing code in HTML, PHP, JavaScript, Perl, MySQL, and shell scriptsCreated and maintained detailed documentation

Gaithersburg, Md, Us

Tier 1 Operations supportMonitoring and troubleshooting of Production and Pre-production environmentsCoordination of Operations activitiesCreated and maintained documentationWrote shell scripts to automate repetitive processes

Charlotte, Nc, Us

Assisted customers with new and existing credit card accounts; assisted in the application process for new accounts, and provided various services and product sales offers for existing accounts