· Successfully executed an MFA implementation project, ensuring enhanced security measures• Deployed HA Citrix NetScalers and leveraged central SQL DBs• Certificate management on public facing systems to include RD Gateway, Exchange, and other critical infrastructure, applications and hardware· Led the planning, testing, and deployment phases, resulting in a seamless integration of MFA that met or exceeded expectations· Pioneered the seamless transition of a custom application built on SQL Server to a new environment, ensuring minimal downtime and optimal performance· Worked closely with development teams to assess compatibility, troubleshoot issues, and make necessary adjustments· Exchange Hybrid-Migrations to M365· Spearheaded the migration of Exchange servers to a new environment, promoting improved communication and collaboration for end-users· Crafted migration plans, collaborated with stakeholders, and conducted thorough testing to ensure a smooth transition· Tenant to Tenant Migration to New Domain· Orchestrated the successful migration of tenants to a new domain, addressing challenges such as user identity, permissions, and data integrity· Collaborated with cross-functional teams to communicate changes, provide user training, and ensure a seamless transition· Part of team that patched all private cloud Windows Hosts and Clusters to include off hours patching activities, minimizing vulnerabilities and ensuring systems were up-to-date with the latest security patches· Established and maintained patching schedules, conducted risk assessments, and implemented automation to streamline· Microsoft Support Collaboration on L3 Issues exclusively. Acted as the primary liaison between the organization and Microsoft support for Level 3 issues, showcasing strong troubleshooting skills and in-depth technical knowledge· Effectively communicated technical details and collaborated with Microsoft support to resolve complex issues

· Global Admin for engineering team responsible for O365 Tenant migrations· Tested, and deployed package to unjoin from on prem AD to AzureAD and enroll in Intune· Principal engineer for migrating local device profiles in place and AzureAD joined to new tenants· Worked directly with developers/end users to test and configure destination tenant with proper roles and access privileges· Post migration cleanup and engineering support for undocumented issues· Standardized mapping devices/user configurations within Intune· Managed team composed of T2 and T1 techs to support primary tenant during project and cutover· Worked with third party that assisted in migrating Azure DevOps with necessary access rights/roles· Completed a full audit of O365 users, licenses and company provisioned devices· Documented post migration support and issue tracking· Reassigned to dedicated engineering team for internal and external customer projects after reorganization· Worked with business stakeholders on project to port all existing Teams numbers from 3rd party to Microsoft· Remediated security vulnerabilities identified internally and by 3rd party audit· Application owner for emergency and routine patching of servers

· Managed Watchguard Firewalls, VPNs, and WAPs· Managed Cisco Meraki WAPs, Firewall installations and maintenance· Maintained, deployed and managed Microsoft Windows Server 2000-2019 - SQL, AD,RDS Gateway, DNS, DHCP, IIS, IScsi, Print Servers· Implemented Microsoft AzureAD Synch and O365 tenants with MFA· Setup and manage Instances in Oracle Cloud Infrastructure as well as configure Oracle Bare Metal BOVPNs to Customer Premise Equipment· Perform maintenance and upgrades in Oracle Cloud Instances and troubleshoot connection/performance issues· Connectwise Manage - Automate Engineer/Technician and Service Technician - Management Reporting (Scheduled)-Scripting· Lead on several major projects delivered on time or ahead of schedule· Implemented DR plans and testing· Migrated On-Premise infrastructure and moved to or integrated with OCI· Recommended and implemented security measures, audit controls and documented forensic investigations of data breaches

· Lead Engineer for CA Unicenter Desktop and Server Management (DSM 112)Worked in collaboration with the image management team to update 100% of PC’s (2500+) and Servers (300+) to our standard image using custom software policies ahead of schedule Delivered custom applications via self-service as well as targeted deployments· Teamed with Lead Engineer to upgrade primary Mortgage Applications from Metaframe to Citrix Presentation Server 45 Successfully piloted and deployed to nearly 400 users ahead of schedule Support calls were reduced 80% and annual uptime is nearly 100%· Lead Engineer for NVR Corporate Imaging Solution Piloted 3 products in a test environment Integrated tool into existing workflow Criteria were pre-determined, and product was evaluated using leadership requirements Solution is currently used to refresh replace over one third of assets annually (800-1200)· Lead Engineer for 6 remote locations including plants, mortgage, and settlement services offices Worked with and supported Field Services to manage all network components at remote sites to include routers, switches, and servers· Primary Level 3 Engineer On-Call 24-7 every 8 weeks for network engineering as well as support for all other technical teams· Lead Engineer responsible for deployment of server patches to all servers in corporate datacenter and DR

· Managed deployment of more than 500 customized servers to fulfill client requests for Web Services, Email or Groupware, File and Print, Mobile Messaging, Database Server, Application Server, Terminal Services, Citrix Presentation Server· Lead Network Engineer of over 100 clients Deployed 100+ Watchguard Firewalls and BOVPN appliances Integrated solutions to provide nearly 100% uptime and redundancy· Managed all aspects of SLAs for client networks and servers using latest secure remote management tools and best practice solutions Integrated OoB MSP solution into existing workflow to fulfill customer service level agreements Setup and deployed automated escalations via email-pager