Michael Edwards Email & Phone Number

Beach enthusiast, business strategist, entrepreneur, Artificial Intelligence (AI) architect with a strong focus on customer experience and automation. Specializing in vacation property investments, customer engagement employing AI and cloud technologies. More than 25 years of experience helping build highly successful companies.Vacation property investor and portfolio manager.-----Customer engagement professional with expertise in AI-driven customer loyalty, retention and engagement.-----Creator of technology-driven customer engagement strategies, and implementations for Microsoft, NBC, Marriott, WellPoint, American Express, Hilton, Nielson and other top firms. -----Speaker on the topic of Customer Engagement. Featured in publications and broadcasts such as CNN, eWeek and The Wall Street Journal.-----Created the first online engagement marketing platform in 1994. Embedded gamification mechanics and loyalty strategies - built to educate big-box retail channel sales teams in advance of new product launches.-----Co-founded uGive.com, a SaaS-based, web services company. As Chief Technology Officer, guided the transformation of uGive, Inc. into Incentive Logic, Inc., a 3-time Inc. 5000 Fastest Growing company. Established Incentive Logic as the market leader in the Loyalty/Engagement Marketing industry.-----Architect of InTune, the healthcare industry's first incentive marketing platform created specifically to promote and reward wellness. Custom designed for WellPoint: the nation's leading health benefits company serving the needs of approximately 29 million members nationwide. Wellpoint’s family of companies included several core brands within the health services industry including Anthem, Blue Cross and Blue Shield, Healthlink, Unicare and others.

Listed skills include Start Ups, Entrepreneurship, Strategy, Marketing, and 24 others.

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  Chief Executive Officer

  Epiqhost

  Nov 2021 - Present - Santa Rosa Beach, Florida, United States

  Epiqhost helps new and seasoned vacation property owners streamline and automate all of the essential processes to quickly launch, optimize and manage their vacation rental business while bypassing many of the traditional challenges, and at a fraction of the cost of traditional property management companies. The company was founded in the 30A area of Santa Rosa Beach, Florida by vacation rental property owners who went through the trials of researching, testing and implementing the very best industry solutions to maximize their own properties' income potential. That process led to a strong desire to empower anyone to become a seasoned vacation property investor without the upfront obstacles, guesswork or costs. We can take on some or all of the challenges that face vacation property owners: Creating exceptional listings on major booking platforms, booking automation, integrating technology, synchronizing calendars, optimizing pricing, earning 5-star reviews with every stay and offering the most thorough and reliable vacation rental management services.