Telma Kenny Email & Phone Number

Dublin, County Dublin, Ireland

Naas, County Kildare, Ireland

● Prepare and assist in preparing various financial, grant, and administrative reports.● Approve and process requisitions for multiple purchase receipts, vouchers, and invoices.● Manage financial matters including Accounts Payable and Receivable.● Negotiate, process, and execute supplier invoice payments.● Analyze financial information in response to queries from managers, suppliers, and customers.● Perform clerical works such as copying, scanning, and archiving functions for contract documents.✔Achievements- Improve client relationships by developing a schedule of client site visits by company reps for all support services.- Executed exceptional customer service skills through the efficient daily management of inquiries.- Acted as company speaker; focused on the deliverance of quality customer service.

Ireland

● Worked for Joanna Hunter.● Planned and supervised all personal travel arrangements including air travel, ground transportation, and accommodations.✔Achievements- Contributed to team effort by accomplishing related results as needed. - Maintained and managed activities, commitments, and deliveries.- Planned the timetable schedule of business, personal, and weekend events.- Managed internal and external customers of the company, harnessed keen interpersonal skills and strong crisis management abilities.

Brazil

● Performed moderately complex audits including drafting audit reports, presenting issues to the business, and discussing practical solutions.● Drafted audit reports and presented issues to the business while discussing practical cross-functional solutions.● Monitored, assessed, and recommended solutions to emerging risks.● Contributed to the development of audit processes improvements, including the development of automated routines.● Applies internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope.● Developed effective line management relationships to ensure a strong understanding of the business.✔Achievements- Actively planned, supervised, and executed corporate operational audits, ensuring compliance with generally accepted audit policies, applicable laws and regulations, and corporate objectives.- Conducted risk assessments, client interviews, and audit walkthroughs increasing understanding of audited areas.

Brazil

● Maintained goals by meeting customer satisfaction, call times, and upgrading of services.● Multitasked in calls by speaking to customers and recording concerns in operating systems.● Encouraged customers to try new products offered by the company.● Addressed customers inquired and ensured customers were directed to the correct department to resolve issues if needed.● Retained customers with excellent customer services and offering discounts when trying new products.✔Achievements- Worked in both a group setting and independently.- Directed prospects to the field sales team when needed.- Effectively managed customer service resulting in excellent long-term relationships and account retention.- Demonstrated integrity with experience in Customer Care and management.

Brazil

● Conducted audits of processes in several areas of the Itavema Group, such as finance (accounts payable and accounts receivable), sales, human resources, inventory of vehicles and motorcycles, parts inventory, and services.● Analyzed costs, expenses and coordinated inventories. Performed audits for the prevention/identification and investigation of fraud allegations.● Provided consistent internal controls, to identify possible deficiencies and recommend process improvements.● Developed controls spreadsheet, and prepared audit reports.