I am a dedicated, results-oriented, IT professional with an open mindset and over 14 years of success within the IT operations arena. I am an analytical, innovative professional with a strong technical knowledge. My vast range of expertise include but not limited to Technical Support, IT Operations, Vendor Management in addition to daily Network Management related duties to ensure smooth customer service delivery at all times.
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It ManagerMri SoftwareCape Town, Wc, Za
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Information Technology Site ManagerExpertease Software Sep 2018 - Present -
Tech Team LeadExpertease Software Sep 2018 - Jun 2024Johannesburg Area, South Africa
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It Support SupervisorHello Group. Sep 2017 - Sep 2018Johannesburg Area, South Africa -
Network SpecialistKpmg South Africa May 2010 - Sep 2018Assist with all user escalations General network troubleshootingServer maintenance and troubleshootingAll Server upgrades and software updates/ patch releasesBackups on all CPT Servers Manage all Cape Town servers, GC, Proxy, Exchange, SCCM, File Servers, Print Servers, Proteus/Siemens Server, Call Express/Voicemail server aswell as the Backup Server.Patch network and telephone pointsManage Siemens PABX and Proteus server for telephone reports and billing.Cape Town Regional IT Trainer – Train all new KPMG starters on all KPMG applications and processes. -
Support TechnicianKpmg Ct Feb 2008 - Apr 2010Cape Town Area, South AfricaProvide technical support to end users -
Operational Specialist: Itx First Line SupportTelkom Oct 2005 - Jan 2008Cape Town Area, South AfricaSERVICES SUPPORTED : ADSL Technical SupportOnline and Ease-e Bill SupportCybertrade Technical SupportSpacestream Technical SupportSAIX QueriesDial-up and email SupportDUTIESAssist clients with the router setups,Assisting clients with their internet setupsSetting up small networksLine testingSetting up their internet connectionsLogging faultsEscalating faultsClearing faults
Tembisa Solomon Skills
Tembisa Solomon Education Details
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Torque ItInformation Technology -
Torqueit Career CampusComputer Systems Networking And Telecommunications
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Boston Business CollegeBusiness/Corporate Communications
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Alexander Sinton HighGrade 12
Frequently Asked Questions about Tembisa Solomon
What company does Tembisa Solomon work for?
Tembisa Solomon works for Mri Software
What is Tembisa Solomon's role at the current company?
Tembisa Solomon's current role is IT Manager.
What schools did Tembisa Solomon attend?
Tembisa Solomon attended Torque It, Torqueit Career Campus, Boston Business College, Alexander Sinton High.
What skills is Tembisa Solomon known for?
Tembisa Solomon has skills like Itil, Active Directory, Windows Server, Information Security, Information Technology, Servers, Microsoft Exchange, Networking, Troubleshooting, Technical Support, Ccna, Sccm.
Who are Tembisa Solomon's colleagues?
Tembisa Solomon's colleagues are Nikita Kakra, Ed Wiazewicz, Subathra Senthilnathan, Karl Walker, Lisa Cornelius, Partheepan Lankatheepan , Be(Hons), Mbt, Itil, Taylor Lawson.
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