● Over 10 years of project experience overseeing or being part of on-site and off-site multicultural teams in Europe, USA, and Asia.● Capable of communication with cross-functional teams and individuals with empathy, active listening and positivity, to enable teamwork and deliver exceptional customer experiences.● Ability to convey complicated ideas to non-technical stakeholders.● Diverse expertise such as drafting service offers, making presentations, training and onboarding, technical troubleshooting, managing expectations and risks, creating reports, with focus on building successful relationships and driving positive results.● Experience working with SaaS platforms and understanding of API integration technical requirements.● I am detail oriented with excellent abilities to asimilate new concepts, constant curiosity and desire to learn new things, capable to work well both independently or part of a team.● Experienced in dealing with UI/UX features and coordinating UAT testing.● Languages: Native/Bilingual English (C2), advanced Spanish (C1), native Romanian.
Listed skills include Market Research, English, Customer Satisfaction, Translation, and 19 others.