Teresa B. Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Manage a team of PM’s who have successfully migrated business and IT operations of 6 acquisitions. The PMO team works in conjunction with the Integration Management Office (IMO) to integrate ERP systems and operations. Implemented Salesforce CRM, Configure Price Quote (CPQ), Field Services, and e-Commerce modules. Additional projects include: Data Lake / Data Warehouse analysis, Pro Forma implementation of sales data, streamline user profiles, application migration to an Azure data center, and mobile device management. Established and maintain project management standards and processes leveraging Agile and Waterfall methodologies and Smartsheet.

Cincinnati, Ohio, United States

Managed Modernization of FIS products and development lifecycle utilizing API's and bots, which enables faster speed to market.

Cincinnati Area, Ky

Managing large-scale stabilization and data center consolidation programs. Programs leading to faster / more reliable processing of electronic transactions and resilient data centers. Utilizing Agile and Waterfall frameworks. Expected cost avoidance of over $10M.

Cincinnati Area, Ky

Directed a business operations outsourcing initiative at a global financial services company. Managing various work streams to gather requirements, design/develop changes, test and transition the products successfully to a strategic partner.

Cincinnati, Ohio Area

Led Group (UK and North America) portfolio management of all strategic projects, utilizing a cloud-based portfolio and project management solution. Understood business goals/objectives and delivered to meet the strategic priorities.• Created and implemented a Project Management Office (PMO) and project lifecycle.• Directed a 24x7x365 Call Center solution utilizing a Cisco solution. Call center handles ~ 60,000 calls/day with ~500 onshore/offshore agents. Project resulted in improved IVR retention, reduced maintenance/support issues, and provides failover capabilities.• Led Improving Work Environment Committee that successfully improved employee morale.

Cincinnati, Ohio Area

Reduced ~600 UK and North American suppliers/vendors to ~300 which produced savings across FirstGroup and streamline IT Services. Received recognition for realized cost savings of ~$1.8 million.

Cincinnati, Ohio Area

Managed $15 million annual Services budget. Transformed global IT Services group to managed strategic partners and cloud-based solutions. Managed 20 IT team members (technical and project managers). Managed Telecommunications team delivering $35 million/year of Wireline and Wireless services in North America (US, Canada, and Mexico) across ~1,400 sites. • Migrated 5 data centers, ~700 servers and ~800 applications, into 1 primary data center, resulting in savings of $1 million annually.• Implemented a JDE upgrade working with Accounting, Finance and HR teams.• Directed a Hyperion upgrade of forecast/reporting solution working with financial teams.• Managed portfolio and roadmaps of projects, including prioritization and demand management.• Led a standardization of wide area network (WAN) at ~900 sites throughout the US and Canada. • Implemented Wi-Fi in the terminals of key Greyhound locations.• Migrated IT end users services to a strategic partner, CompuCom, which provides 24x7x365 support and multi-lingual capabilities. • Reduced long distance spend by ~$1.3 million annually.

Cincinnati, Ohio Area

Managed cross-functional program/project managers in the Retail, Internet Banking, and Mortgage PMO. Managed a $20 million budget.• Led credit quality program that reduced credit losses by $200 million/year. • Developed iterative software development process based on the Agile methodology, which integrates with Fifth Third’s Software Development Lifecycle (SDLC).• Simultaneously managed cross-functional team projects utilizing SDLC processes. Directed project scope, schedules, escalating issues/risks to executive team as necessary, and managed program/project budgets.

Cincinnati, Ohio Area

• Directed a Sarbanes-Oxley financial systems assessment at Ethicon. • Led consolidation of a custom developed Web-based Plant & Equipment (P&E) project at General Electric Transportation. • Managed an assessment of the Project Management Office (PMO) at Procter & Gamble (P&G).

• Led global implementations, $50,000 to $2 million, of Concur’s Web-based travel and expense (T&E) product. • Worked with a wide range of sectors; Healthcare (UnitedHealth Group, Pfizer, Cleveland Clinic, and PeaceHeath Hospitals), Manufacturing (Cummins Engine), Retail (Target), Financial (Manulife, Safeco), Technology (Battelle), and Telecommunications (Sprint).• Recognized as Consultant of the Month.

Cincinnati, Ohio Area

• Project manager consultant on a $500 million global SAP and MRPII implementation project at P&G for all the manufacturing plants in North America. Project consisted of 200+ team members.• Recognized as Consultant of the Month.