Tax Expert
Current• Tax expert providing sound tax advice to individuals and companies regarding personal andcorporate tax laws and regulations. Guide clients through the tax return filing process whileresponding to a variety of personal and corporate tax questions.• Empower individuals and business owners to accurately file taxes by breaking down complex taxlaws into easily understandable layman’s terms.• Help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations, apply defined practices, procedures and company policies totroubleshoot and resolve product and tax support customer inquiries, and interact with customersutilizing strong written and verbal skills as well as deep customer empathy.