Terica Slaughter Email & Phone Number

Houston, Tx, Us

Jacksonville, Florida Area

• Answer, research, and resolve operational problems experienced by the customer while facilitating the adoption of electronic and web-based solutions.• Establish and maintain great working relationships with assigned business accounts. • Coordinate and interact with internal teams and individuals to ensure a high level of service delivery.

Tallahassee, Florida Area

• Ensured quality assurance standards were met. • Managed and replaced needed inventory.• Ensured store marketing and pricing was accurate.• Managed and resolved customer complaints while responding to all customer inquiries to ensure the highest level of customer satisfaction possible.• Processed and dispersed customer payments and refunds.

• Design and maintain the technical functionality of the company website. • Responsible for accuracy and editorial integrity of content on site. • Manage company social media accounts.• Create graphics and logos for promotional use.

Tallahassee, Florida Area

• Acquired traffic information from state transportation authorities. • Manipulated the information received and recorded it into the company software database, Cube.• Kept organized records of the data collected and used for the Cube software database.

Jacksonville, Tallahassee Florida

• Ensured quality assurance standards were met. • Managed and replaced needed inventory.• Responded to all customer inquiries while ensuring customer satisfaction.• Processed and dispersed customer payments and refunds.• Collaborated as a team to ensure customer satisfaction and sales goals were met.

Bachelor Of Science (B.S.), Computer Science

Activities and Societies: Student Government, NSBE, Society of Women Engineers, FACES Modeling Troupe Inc.

High School Diploma

Activities and Societies: Chorus, Student Government, Drama