Terica Slaughter Email & Phone Number

Houston, TX, US

Jacksonville, Florida Area

• Answer, research, and resolve operational problems experienced by the customer while facilitating the adoption of electronic and web-based solutions.
• Establish and maintain great working relationships with assigned business accounts.
• Coordinate and interact with internal teams and individuals to ensure a high level of service delivery.

Tallahassee, Florida Area

• Ensured quality assurance standards were met.
• Managed and replaced needed inventory.
• Ensured store marketing and pricing was accurate.
• Managed and resolved customer complaints while responding to all customer inquiries to ensure the highest level of customer satisfaction possible.
• Processed and dispersed customer payments and refunds.

• Design and maintain the technical functionality of the company website.
• Responsible for accuracy and editorial integrity of content on site.
• Manage company social media accounts.
• Create graphics and logos for promotional use.

Tallahassee, Florida Area

• Acquired traffic information from state transportation authorities.
• Manipulated the information received and recorded it into the company software database, Cube.
• Kept organized records of the data collected and used for the Cube software database.

Jacksonville, Tallahassee Florida

• Ensured quality assurance standards were met.
• Managed and replaced needed inventory.
• Responded to all customer inquiries while ensuring customer satisfaction.
• Processed and dispersed customer payments and refunds.
• Collaborated as a team to ensure customer satisfaction and sales goals were met.

Bachelor Of Science (B.S.), Computer Science

Activities and Societies: Student Government, NSBE, Society of Women Engineers, FACES Modeling Troupe Inc.

High School Diploma

Activities and Societies: Chorus, Student Government, Drama