A punctual client service excellence specialist with strong leadership, organizational & interpersonal communication skills, and high attention to detail committed to providing positive/effective results in all areas, while building and fostering strong relationships among team members. Accruing more than a decade of experience working in healthcare in diversified roles in patient financial & administrative operations. An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding. I'm adept at creating partnerships and working collaboratively to meet shared objectives and goals. My experience has broadened my ability to build strong customer relationships and delivering customer-centric solutions while managing a multitude of responsibilities. These experiences have developed my ability to analytically solve problems requiring creative & constructive solutions. I am someone who takes action and is eager to accept tough challenges with high energy, and a genuine passion for providing unparalleled patient experiences.Collectively, I have worked in the full spectrum of administrative supporting roles in healthcare. I've worked with Northwell Health across multiple departments, including the Financial Services Department at Lenox Hill Hospital, the Patient Access Services Department at MEETH, the Admitting & Scheduling Department at Center for MFM at Lenox Hill Hospital, and currently in the Registration Department at Cohen Children's Medical Center. I've also previously worked in the Admitting & Throughput Dept. at The Mount Sinai Hospital.Having these diverse professional experiences has provided me with a well versed understanding of client registration processes and equips me with a unique advantage in understanding how each department member's success impacts that of the entire company. These experiences have also provided me with tools that have become foundational cornerstones in helping me to manage high volumes of traffic without compromising the quality of the facilitation of client service. This valuable insight can be an asset in improving registration efficiency & improving the overall quality of customer service provided due to the variety of consumer populations I have been in service of. Working with international clients has sharpened my sense of cultural awareness, organizational skills & equipped me with a plethora of unique interpersonal communication skills that makes communicating with clients and fellow colleagues of all levels seamless.