Terrence Boyd, Dsce Email & Phone Number

Lenexa, Kansas, United States

I currently lead the B2B engagement of our Pro AV Alliance network for the North American region by spearheading go-to-market strategy development, orchestrating seamless product and technology integrations, and enhancing sales enablement initiatives across our diverse partner ecosystem. Additionally, I drive business development efforts by engaging with top-tier architects, consultants, and engineers who specialize in commercial AV solutions, ensuring they have the support and resources needed to successfully specify Sony’s portfolio of commercial AV solutions.

Lenexa, Kansas, United States

Commonly known as a Product Management role, I led the commercialization and product marketing of Sony’s professional large-display projection solutions across diverse North American distribution channels, including corporate, education, pro AV, and entertainment sectors. Drove the success of 4K SXRD and 3LCD business projectors through strategic product development, market planning, and competitive positioning. Collaborated with global teams to launch top-tier products, developed market entry and pricing strategies, managed annual sales and revenue targets, and conducted market analysis to refine strategies. Oversaw P&L to maximize profitability, partnered with the US Dept. of Defense Prime and Sub-contractors for visual simulation training solutions, and ensured transactions of specific product categories complied with FDA regulations. An additional notable accomplishment while in this role, was that I helped lead a leadership development team, and the development of a comprehensive and company-wide, multi-year DEI mid-range plan. This was an ambitious yet growth-focused plan designed to enhance our relationships with employees, customers, and vendors. To date, components of this plan have been implemented as part of our greater Sustainability and social impact roadmap.

Multiple - San Diego, Ca; Laredo, Tx; Pittsburg, Ks

I was part of the leadership team that led Sony Electronic’s Professional Parts strategy in the Americas, supporting platform-wide service initiatives. I developed agile strategic plans, collaborated across functions to enhance supply chain resilience, and managed key transformation projects. I influenced executive decisions with value-driven solutions, directed fiscal budget efforts, and coached management teams. Additionally, I oversaw PMO functions and managed all phases of vendor/service contract management.

Lenexa, Kansas

I developed acquisition growth strategies for new accounts within a defined territory and implemented market delivery strategies focusing on Managed IT and Optimized Print Services, Multi-Channel marketing solutions, and High-Volume Document Imaging and Office Automation solutions. I maximized organic growth opportunities within the current account base, led project teams through complex sales cycles by developing project scope, defining critical paths, assigning key tactical requirements, and ensuring all deliverables exceeded stakeholder expectations. Additionally, I routinely presented to executive-level, decision-making audiences, built long-term relationships with key organizational influencers, delivered value propositions aligning with prospects' priorities, and designed multi-channel marketing and print collateral for branch sales teams.

Kansas City, Missouri Area

As the Sr. Supply Chain Planner for Sony's World Repair Parts Center (NA), I managed a $70M repair-parts inventory with over 100K SKUs, servicing 20+ countries across the Americas. I provided valuation forecasts, space-requirement analysis, and CPFR support, while presenting performance scorecards on inventory management and stock-out performance. My role involved extensive ad-hoc reporting for cross-divisional teams in the US and Tokyo, and analysis of inventory turns, obsolescence risks, LTPS performance, and procurement costs. Collaborating with demand planners, sales management, 3PL, finance, compliance, and IT, I ensured customer service metrics were met. I also generated procurement forecasts, provided competitive market analysis, and identified a $10M obsolete inventory reporting gap, improving forecasting and risk mitigation.

Kansas City, Missouri Area

As a SonyStyle Operations Manager in Sony's B2C retail division, I optimized merchandising initiatives and established best practices through product-placement analysis. I trained staff on all SonyStyle consumer electronics, coached a team of 15 associates on solutions-based sales, and managed key performance indicators. I conducted competitive market analysis using data from Displaysearch and Aberdeen, creating development analyses and presentations for senior management. I also helped implement a CRM program that increased organic sales by 35%, boosted loyalty program enrollment, and improved customer conversion rates from 7% to 10%, with a 10% increase in average ticket value through solution-based selling.

Kansas City, Missouri Area

As an Office Depot General Manager, I fully owned branch P&L management and profitability KPIs. I ensured the execution of SWAS planogram and merchandising programs, analyzed district trends, and led efforts to reduce district-wide operating expenses by 10%, saving $2.5M annually when implemented across 140 Midwest locations. I developed ad hoc reporting to address market-basket deficiencies, managed four remodel/relocation projects from conception to completion, and served as the liaison for Private Label category development and wallet share analysis for the Kansas City district and Midwest region. Additionally, I managed the hiring process to maintain optimal seasonal staffing levels, and oversaw 22 employees including 5 direct reports.

Jefferson City, Missouri

As a General Manager at Hastings Entertainment, I had full P&L accountability, drove revenue generation, and implemented cost-reduction processes. I ensured compliance with merchandising requirements for best sellers, new releases, end-cap promotions, and street date releases for each of our books, music and video categories. Additionally, I hired and maintained optimal seasonal staffing levels, managed 25 employees including 4 direct reports, and led initiatives to improve operational efficiency and customer satisfaction. My role encompassed overseeing all aspects of store performance, from financial management to employee training and development, ensuring the store met and exceeded company standards and goals.