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@usertesting.com
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4 phones found area 888, 800, and 925
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Terrence Post is listed as Vice President, Global Customer Support at UserTesting at UserTesting, based in San Francisco Bay Area, United States, United States. AeroLeads shows a work email signal at usertesting.com, phone signal with area code 888, 800, 925, and a matched LinkedIn profile for Terrence Post.
Terrence Post previously worked as Vice President, Global Customer Support at Usertesting and Senior Director, Global Customer Support at Usertesting. Terrence Post holds Doctor Of Law (Jd) from Santa Clara University School Of Law.
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AeroLeads found 2 current-domain work email signals for Terrence Post. Compare company email patterns before reaching out.
Terrence Post is a Vice President, Global Customer Support at UserTesting at UserTesting. He possess expertise in team leadership, customer experience, team management, project management, user experience and 9 more skills. He is proficient in French. Colleagues describe him as "I worked with Terrence at UserTesting on an effort to increase customer engagement. Over a short period of time we were able to identify bottlenecks in our customer engagement processes. Through carefully targeted and timed messages we were able to realize a significant increase in engagement. Terrence took our initial analysis a level deeper to find additional ways we could improve engagement with additional investment."
Listed skills include Team Leadership, Customer Experience, Team Management, Project Management, and 10 others.
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Los Gatos, California, US
I lead the award-winning Global Support organization at UserTesting. Global Support is comprised of three unique teams (Customer, Premier, and Contributor) that deliver world-class support at scale.Customer Support - Winners seven years running of the Stevie Award for Best Front-line Support and the TrustRadius award for Best Customer Support, the.
Los Gatos, California, US
Global Support at UserTesting is comprised of three unique teams (Customer, Premier, and Contributor) that deliver world-class support, service, and expertise to our users.Customer Support - Winners five years running of the Stevie Award for Best Front-line Support and the TrustRadius award for Best Customer Support, the UserTesting Customer Support team.
Los Gatos, California, US
Founded UserTesting's Customer Education team and created the award-wining UserTesting University training portal. Developed a robust library of both live and on-demand training courses. Leveraged AI solutions to connect users with just-in-time self-service content with an 80% containment rate.At the same time, oversaw Support's growth and international.
Los Gatos, California, US
While continuing to grow and mature the Support org, I founded and led UserTesting's Professional Services PMO team and User Engagement function.Customer Support - UserTesting's award winning, 24-hour Support Team not only delights the largest businesses in the world with best-in-class CSAT, but also supports and maintains an immense, worldwide panel of.
Los Gatos, California, US
In addition to Customer Support, led UserTesting's SMB Customer Success team managing a portfolio of 1000+ customers. Developed and implemented a scalable, one-to-many service model for managing a high volume account portfolio with limited resources. By placing larger emphasis on automation, customer enablement, and adoption, the team doubled its gross.
Los Gatos, California, US
Transformed UserTesting's Support Team into the best-in-class business unit it is today. Defined and drove to best-in-class Support KPIs. Developed core workflows for supporting both Enterprise customers and a gig-economy ecosystem of testers. Leveraged data to drive efficiency improvements that reduced costs and scaled the team. Built a team culture of.
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Adrien Chuttarsing
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Evan Hanson
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Austin, Texas Metropolitan Area, United States, United States
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Sikeston, Missouri, United States, United States
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Muhiba Kurbanova
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Brooklyn, New York, United States, United States
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Rachel Pelczar
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Santa Clarita, California, United States, United States
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Lakewood, Ohio, United States, United States
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Margaux (Wittlin) Dumont
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Bordeaux, Nouvelle-Aquitaine, France, France
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Ajay Kumar Gupta
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Kolkata, West Bengal, India, India
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Adelle Carlson Connors
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Austin, Texas, United States, United States
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Quick answers generated from the profile data available on this page.
Terrence Post works for UserTesting.
Terrence Post is listed as Vice President, Global Customer Support at UserTesting at UserTesting.
AeroLeads has found 2 work email signals at @usertesting.com for Terrence Post at UserTesting.
AeroLeads has found 4 phone signal(s) with area code 888, 800, 925 for Terrence Post at UserTesting.
Terrence Post is based in San Francisco Bay Area, United States, United States while working with UserTesting.
Terrence Post has worked for Usertesting, Northern California Innocence Project, and Katharine And George Alexander Community Law Center.
Terrence Post's colleagues at UserTesting include Adrien Chuttarsing, Evan Hanson, Mary Taylor, Vanessa Greer, and Muhiba Kurbanova.
You can use AeroLeads to view verified contact signals for Terrence Post at UserTesting, including work email, phone, and LinkedIn data when available.
Terrence Post holds Doctor Of Law (Jd) from Santa Clara University School Of Law.
Terrence Post is listed with skills including Team Leadership, Customer Experience, Team Management, Project Management, User Experience, Reporting And Analysis, Operations Management, and Customer Service Operations.
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