Collaborated with business partners and developers to ensure software development work conformed to business needs and specifications.• Acted as a Subject Matter Expert for various Systems of Record.• Contributed to multiple projects including Student Loan conversions, data controls implementations, general ledger system conversions, and Student Loan decommissioning. • Authored high level design documents and test plans to provide direction to the development team and ensure thorough testing. • Collaborated as part of System Integration and User Acceptance testing, including the development and execution of test scripts.• Reviewed and approved the development team’s System Integration and User Acceptance test results.• Provided metadata capabilities in support of software development projects.• Collaborated with project managers in the development of project timelines.• Represented Enterprise Information Management to ensure Basel defects were resolved within specified timelines.• Collaborated with business partners and developers to identify resolutions for defects in order to ensure data quality and accuracy in the Bank’s systems of record.• Collaborated with various teams to ensure defect corrections were properly communicated to the Basel Project Management Office.

Collaborated with key Data Quality business partners, acting as a liaison between them and the technology developers for the Data Quality Scorecard Project.• Interpreted business rules for Basel data elements, converting and translating them into technical logic to be used by developers for coding.• Analyzed proposed business logic, using query tools to determine whether defined data values were consistent with business rules.• Identified inconsistencies in the business rules and collaborated with Data Quality business partners to resolve.• Collaborated as part of System Integration Testing, including the development and execution of test scripts.• Managed a team of Business Analysts and coordinated the activity of the team for various facets of the Data Quality Scorecard Project.

Managed the monthly production process for the Wholesale and Retail businesses to ensure a timely close of all relevant databases with complete and accurate information. Managed a team of Database Analysts.• Promoted from Assistant Vice President to Vice President in September 2005.• Collaborated with database users throughout each monthly cycle to ensure upstream systems of record contained accurate information, with the goal of resolving material issues prior to each month end close.• Facilitated daily check point meetings with various stakeholders during the month end close process to ensure all issues were resolved on a timely basis.• Contributed to continuous improvement by leading monthly post-close “lessons learned” meetings to help assure that errors were not repeated.• Presented the results of each month end close to senior management at monthly production meetings.• Participated in the testing of enhancements to and conversions of upstream systems of record.• Approved control table updates in the Portfolio Information Management and Enterprise Credit Risk Information Systems.

Completed root cause analysis to identify and resolve material data quality issues as part of the month end close process and throughout the month.• Received Officer promotion in September 1997 and Assistant Vice President promotion in July 1999.• Collaborated with database users throughout each monthly cycle to ensure upstream systems of record contained accurate information, with the goal of resolving material issues prior to each month end close.• Completed reconciliation of system of record data in credit information databases as part of the month end close process.• Provided mentoring and training as a Team Lead for other Database Analysts.