Terry Annis Email & Phone Number

Oshawa, ON, CA

- Planned and led an initiative to prove the viability of containerizing several NodeJS applications and their deployments, as workloads in AWS.- Designed, documented and advocated for a local proxy solution, after identifying technical issues with existing local processes.- Managing and leading a team of DevOps Engineers.- Performing weekly 1 on 1 health.

Toronto, Ontario, Canada

- Led a team of DevOps Engineers to build and maintain an infrastructure-as-code product within AWS.- Acting product-owner and delivery manager, by strategizing, prioritizing, packaging, and releasing new features and bug fixes on a regular basis.- Designed, presented to stakeholders, and implemented a bank-adopted revision to egress network topology..

- Solution Infrastructure Architecture to overcome challenges presented in a ever-blooming company (e.g., physical-to-cloud migrations, re-architecting existing infrastructure solutions). - Work closely with Terraform to provision and manage AWS and Azure Infrastructure.- Work closely with service providers like Cloudflare to integrate perimeter security..

360Insights.com

Responsibilities listed in previous role and including the following:- Worked and built skill-set with Terraform.- Worked and built skill-set with AWS cloud management.- Provided 2nd level support.

- First-Level Support. - Corporate IT Administration.- Active Directory management.- Integrate Cloud Services with SAML authentication with Active Directory.- Entrust SSL Certificate management.- AWS Route53 DNS management for over 400 client domains.- Windows Server 2008 R2 patching.

Whitby, ON

Woodbridge, ON

• Respond, manage, and execute IMAC related escalations
• Support and guide a team to understand and meet all client expectations
• Train IMAC employees with department processes
• Continuously advise improvements and execute departmental processes
• Creatively construct automation within manual processes to improve individual and departmental efficiency
• Visit client sites to continue to hold a well established company reputation and relationship

Woodbridge, ON

• Coordinated and facilitated requests appointed to the IMAC team from all clients
• Ensured technicians arrived on-site for the tasks assigned to them
• Discussed and accommodated changes to requests with the service dispatcher to ensure incidents are managed and all client SLAs were met
• Created and managed internal documentation for the IMAC department
• Trained new and present IMAC employees in most internal processes
• Member of the internal Joint Health and Safety board