Terry Annis Email & Phone Number

Oshawa, On, Ca

- Planned and led an initiative to prove the viability of containerizing several NodeJS applications and their deployments, as workloads in AWS.- Designed, documented and advocated for a local proxy solution, after identifying technical issues with existing local processes.- Managing and leading a team of DevOps Engineers.- Performing weekly 1 on 1 health checks with team members.- Performing quarterly 1 on 1 career goal oriented sessions with team members.- Providing… Show more - Planned and led an initiative to prove the viability of containerizing several NodeJS applications and their deployments, as workloads in AWS.- Designed, documented and advocated for a local proxy solution, after identifying technical issues with existing local processes.- Managing and leading a team of DevOps Engineers.- Performing weekly 1 on 1 health checks with team members.- Performing quarterly 1 on 1 career goal oriented sessions with team members.- Providing coaching and mentorship to team members and co-op students.- Empowering team members to do their best work.- Delegating work to team members.- Interviewing candidates for roles within the team.- Assessing upcoming projects and technical requirements, to be able to allocate the optimal skill sets from people on the team.- Providing technical consultation for team members.- Strategizing product deliverables.- Managing projects and allocation of people.- Liaising and maintaining customer relationships on a regular cadence.- Working in an agile environment and facilitating scrum ceremonies. Show less

Toronto, Ontario, Canada

- Led a team of DevOps Engineers to build and maintain an infrastructure-as-code product within AWS.- Acting product-owner and delivery manager, by strategizing, prioritizing, packaging, and releasing new features and bug fixes on a regular basis.- Designed, presented to stakeholders, and implemented a bank-adopted revision to egress network topology.- Coordinated the consumption of product changes with customers.- Scripted an addition to the developer toolset, to easily connect… Show more - Led a team of DevOps Engineers to build and maintain an infrastructure-as-code product within AWS.- Acting product-owner and delivery manager, by strategizing, prioritizing, packaging, and releasing new features and bug fixes on a regular basis.- Designed, presented to stakeholders, and implemented a bank-adopted revision to egress network topology.- Coordinated the consumption of product changes with customers.- Scripted an addition to the developer toolset, to easily connect to an RDS instance through a bastion host. - Thoroughly documented upgrade guides respective to the releases and provided white-glove support for customers.- Liaised and maintained customer relationships on a regular cadence.- Supported Bank-driven security policies through the implementation of infrastructure-as-code within AWS.- Provided coaching and mentorship to team members and co-op students.- Revitalized focus on user-experience.- Interviewed candidates for roles within the team.- Strategized and implemented product deliverables.- Created a document repository for product operations and development, for both customers and developers.- Worked in an agile environment and facilitated scrum ceremonies. Show less

- Solution Infrastructure Architecture to overcome challenges presented in a ever-blooming company (e.g., physical-to-cloud migrations, re-architecting existing infrastructure solutions). - Work closely with Terraform to provision and manage AWS and Azure Infrastructure.- Work closely with service providers like Cloudflare to integrate perimeter security.- Work closely with Datadog by integrating infrastructure and building dashboards, APM monitors, event monitors and logging.-… Show more - Solution Infrastructure Architecture to overcome challenges presented in a ever-blooming company (e.g., physical-to-cloud migrations, re-architecting existing infrastructure solutions). - Work closely with Terraform to provision and manage AWS and Azure Infrastructure.- Work closely with service providers like Cloudflare to integrate perimeter security.- Work closely with Datadog by integrating infrastructure and building dashboards, APM monitors, event monitors and logging.- Build, configure, and support deployment pipelines through Teamcity and CodeDeploy.- Work closely with Docker.- Design and build scripts through Python and Bash, revolving around continuous improvement and automation.- Work with Github.- Integrate an Agile/Lean philosophy into the IT workspace. - DevOps. Show less

360Insights.Com

Responsibilities listed in previous role and including the following:- Worked and built skill-set with Terraform.- Worked and built skill-set with AWS cloud management.- Provided 2nd level support.

- First-Level Support. - Corporate IT Administration.- Active Directory management.- Integrate Cloud Services with SAML authentication with Active Directory.- Entrust SSL Certificate management.- AWS Route53 DNS management for over 400 client domains.- Windows Server 2008 R2 patching.

Whitby, On

Woodbridge, On

• Respond, manage, and execute IMAC related escalations• Support and guide a team to understand and meet all client expectations• Train IMAC employees with department processes• Continuously advise improvements and execute departmental processes• Creatively construct automation within manual processes to improve individual and departmental efficiency• Visit client sites to continue to hold a well established company reputation and relationship• Analyze internal reports… Show more • Respond, manage, and execute IMAC related escalations• Support and guide a team to understand and meet all client expectations• Train IMAC employees with department processes• Continuously advise improvements and execute departmental processes• Creatively construct automation within manual processes to improve individual and departmental efficiency• Visit client sites to continue to hold a well established company reputation and relationship• Analyze internal reports to maintain quality of work within the department • Analyze client reports to ensure client SLAs are met within each request• Continuing member of the internal Joint Health and Safety board Show less

Woodbridge, On

• Coordinated and facilitated requests appointed to the IMAC team from all clients• Ensured technicians arrived on-site for the tasks assigned to them• Discussed and accommodated changes to requests with the service dispatcher to ensure incidents are managed and all client SLAs were met• Created and managed internal documentation for the IMAC department• Trained new and present IMAC employees in most internal processes• Member of the internal Joint Health and Safety board