Terry James Email and Phone Number

Service & SupportOne of the valuable benefits of working with Downer is the service we provide alongside our products. Downer has been established in the façade fixing market since 1988. From the initial consultation to the actual delivery of products, we are able to support our clients through each stage of the project.Project ConsultationEarly consultation with specialist façade engineers will benefit the development and realisation of both the Client’s and Specifier’s visions for a building. Type of construction, facade material and layout style all lend to create different applications. We are happy to be actively involved in the development of façades with the project design and construction teams whether that be from our well proven existing systems or via bespoke solutions.Technical guidanceWe are able to offer significant technical support on all our systems and advise on design, engineering and aesthetic qualities to ensure the finish and performance are of the highest standard.System Optimisations & CalculationsThermal CalculationsOptimised Layouts & detail drawingsSpecificationsInstallation training and on-site presentationsDowner will be happy to deliver training and familiarisation sessions to architects, contractors and fitters. In addition, should you require support onsite to aid in the installation process, we can arrange for on-the-job training.Logistic support to ensure reliable deliveryDowner hold extensive stocks and are able to deliver at 24hrs notice through regional distributors or direct to site.