- Understanding and contextualizing business problems for data discovery and requirements gathering- Facilitating the end-to-end process on associated data operations (architecture, integration, engineering) contingencies- Defining user stories that distill complex business problems into simple, clear terms that technical teams can understand and act on, enabling efficient hand-offs and hedging bottlenecks or development risks- Collaborating with internal and external partners across EBI (Enterprise Business Intelligence) and Comcast to understand how associated data projects adhere to the broader customer & employee journey roadmap- Providing data solutions to the data engineering team to effectively write out the ETL for various processes- Owning the data assets spread across various conformed dimensions and profiling data to ensure data accuracy- Building the STTM documents for the downstream teams to be able to develop ETL processes efficiently- Providing recommendations on data quality checks and conforming to best data standards for consistency

Currently enrolled as a Java coding bootcamp student at Tech Elevator. Below is a list of projects I've completed or am currently working on:Simple Vending Machine - Implement OOP principles to create a fully functional vending machine that can be interacted with through CLI - Provide unit testing around all classes to eliminate possible bugs - Functionality includes: Taking money, dispensing items, dispensing change (if necessary), managing inventory

- Utilized SQL, R, and Python to clean data- Defined, generated, automated, and monitored KPI metrics for different aspects and segments of the business- Built data pipelines using ETL tools- Manipulated and analyzed complex, high-volume, high-dimensional data from varying sources using a variety of tools and data analysis techniques- Built data dashboards using Tableau- Worked with complex forecasting models and sales metrics

- Applied and secured insulation- Measured and cut insulation material using hand and power tools- Read and interpret specifications to select the appropriate insulation required

- End-to-end project management of deliverables including scope, timeline, and budget development and execution- Drove $150K in annual savings and increased performance by researching and recommending hardware upgrades for 50+ hand tools- Provided indoor and outdoor insulation for both residential and commercial customers

- Correctly processed all client transactions- Consistently delivered completed and thorough 5-star Gallup-rated customer experiences- Maintained strict adherence to FDI regulations- Appropriately triaged, identified a solution, and ensured the satisfaction of up to 100 inquiries per day- Cross-functionally collaborated with internal and external stakeholders in the planning, execution, and evaluation of process improvement projects- Maintained 99% quality assurance score by using customer service best practices of listening closely to identify customer concerns, following internal procedures to verify client identity, and sharing accurate information to resolve concerns

- Maintained the Sales Floor per company policies and properly zoned areas, arranging and organizing merchandise, and identifying shrink and damages.- Developed and facilitated customer service best practices and internal policy training for approximately 12 new hires per year.- Evaluated consumer patterns, trends, and previous data to constructively contribute to the forecast of sales, staffing needs, and traffic.- End-to-end project management of developing and implementing an innovative floor plan that delivered increased dollar and unit sales for Summer 2015.- Supported customers in identifying selections to meet their event needs, tastes, and latest trends- Accurately and professionally processed cash, credit, and check transactions on a POS system- Trained new associates on customer service best practices, upselling, and internal policies and procedures