Terry Pulliam Email & Phone Number

Overland Park, Kansas, United States

Oversee and manage the Library's internal communications strategy, functions and staff. Serve as assistant public information officer, and support public and media relations, community engagement and marketing. Develop and implement communications plans, ensure brand consistency, and provide leader communications counsel and support.

Kansas City, Missouri, United States

Led a team of editors, strategic communicators, and in-house creative and brand experts bringing the Kansas City Fed’s story to life for the public and employees. • As part of Public Affairs lead team, helped drive a data-centric direction, including establishing a comprehensive internal communications plan, implementing a project intake and management tool, and documenting/auditing processes. • Provided communications strategy and support for senior leaders, including overseeing Town Hall meetings, annual strategy rollout, and President retirement and onboarding communications plans and tactics. • Supported Human Resources and Diversity, Equity and Inclusion team with counsel and execution for employer brand, compensation, leadership development, employee resource groups, food service, and manager communications. • Led employee communications to ensure messages and channels were engaging, consistent and connected, playing a pivotal role throughout evolving phases of the pandemic. • Managed in-house publication and creative team which delivered quarterly magazine, video, graphic design and brand.• Served as product manager for a complex portfolio of internal and external platforms to support evolving user expectations, drove adoption of Agile practices in partnership with IT and delivered on-time, on-budget redesigns of economic survey tool, digital signage, website and intranet. • Publications: Office of Women and Minority Inclusion Report to Congress, TEN Magazine

Lead consultant supporting internal communications for Human Resources leader and team. Strategic communications planning, executive communications counsel, benefits annual enrollment campaign, benefits/wellness promotion, and performance management/compensation communications.

Overland Park, Kansas

Key achievements:Drove annual increases in readership and response in employee communications, digital and social media programs. Led employee communications, social media, intranet/communications technology and in-house creative teams. Led campaigns to build pride in workplace and generate consumer interest in products and offers. Implemented reputation management program. Pioneered use of social networks internally and externally; managed frameworks for message coordination, measurement and response among marketing, PR and other teams. Supported culture and brand activation plans. Led short and long-term strategic road map and governance for employee digital platforms. Led numerous major redesigns of intranet and external websites, established design standards, and delivered multiple successful launches of intranet, content management, social/collaboration, email, search and webcast platforms. Drove complex integration of post-merger intranets. Designed and implemented survey, listening and ideation programs.* Communications strategy, planning and tactics* Reputation and brand positioning* Employee and leadership communications * Video production, graphic design and live events* Social media strategy and program execution * Communications measurement and reputation research* Intranets, content management, search, collaboration, mobile, email and webcasting * Persona development and user-centered interface design

Overland Park, Ks

Key achievementsLed employee communications and in-house creative teams delivering daily news, print/electronic newsletters, video, live event and graphic design. Established headquarters communications program including channels and events serving 14,000+ employees.Spearheaded major content and experience integration for five division intranet sites resulting in one interface with advanced capabilities and $15M cost savings. Launched employee webcast platform. Standardized brand for five divisional sites on sprint.com and managed content and user interface. Designed and conducted surveys and focus groups.* Employee communications strategy and internal brand activation * Creative team leadership for video, web/graphic design and live events* Roadmap and project management for communications technology* User interface standards, capabilities mapping and business requirements * Cross functional team leadership for internal and external websites

Kansas City, Missouri Area

Led employee communications for wireless division during period of explosive growth from 3,000 to 30,000+ employees. Established programs from ground up, achieving annual increases in engagement. Delivered widely read online daily news, biweekly electronic newsletter, quarterly print publication and quarterly video show. Ran intranet process owners group and managed requirements to IT. Managed culture team, developed employee orientation and recognition programs. Supported all departments with communications planning and support. Served as CEO speechwriter and established external Speaker's Bureau.* Employee communications messaging and digital, print and video channels* Employer brand, culture team, benefits, wellness and recognition programs* Intranet direction, cross-functional team leadership and partner to IT* CEO communications support, executive counsel and Speaker's Bureau