Ty King Email & Phone Number

Jacksonville, FL, US

Jacksonville, Florida, United States

Jacksonville, Florida, United States

At Forcura, the Relationship Management team provides best-in-class service to its customer base through a high-touch engagement model and strategic consultation. This approach focuses on the satisfaction, retention, and growth of our customers.In my role leading the Relationship Management team, I get to work with a great group of people to manage the.

Jacksonville, Florida Area

Jacksonville, Florida Area

Jacksonville, Florida Area

• Beeline is a SaaS, (Software-as-a-Service) Contingent Workforce Solutions company. Beeline’s Vendor Management System (VMS) automates the process of procuring, managing and analyzing contingent and project-based labor.
• Serves as the Executive Sponsor for designated clients, owns the overall relationship with clients, and leads other Beeline teams to represent and support all of Beeline’s products and services. Responsible for overall.
• Drives for optimization of revenue across clients, through expanded uses of the technology and inclusion of new business within the client’s organization.
• Provide strategic guidance to clients in developing technology roadmaps, strategy for technology roll out and evolution. Deliver thought leadership on the contingent workforce industry, specifically VMS technology and.
• Liaison to client through the contract management life cycles (i.e. renewals, extensions, RFPs, etc.).
• Coordinates the involvement of company personnel, including Client Services, Implementation, Strategic Consulting, Product Management, and Executive Management resources, in order to meet account performance objectives.

• Primary client interface and Beeline technology Subject Matter Expert for the Beeline VMS technology. Manages new client requirements from high level business needs through operational delivery. Evaluates business.
• To facilitate delivery and communication of client needs, the TAM manages a team of Client Solutions Analysts. These persons operate within the client’s operational structure, taking direction from the TAM on execution.
• Contribute and provide technical guidance to clients on projects and initiatives. Gather, understand and translate client business requirements into functional specifications that can be managed, documented and.
• Effectively manage and control the flow of requests from the client, set proper timelines and manage expectations. Provide consultative client support by processing, preparing and providing system usage recommendations.

Jacksonville, Florida Area

• Contributed as a lead resource in the deployment of the VMS platform for a Fortune 150 company. With the responsibility of managing the steady state program, guidance and consultation on program operations is.
• Defined, implemented, and facilitated a best practice model to manage the operations of a CWS/VMS program. This operational structure defines the support of technical issues from the program, changes requested between.
• Managed internal support resources who contributed to the development and delivery of client requested changes to the VMS. Oversight and collaboration with program partners critical in this role, as to maintain.
• Direct point of contact for clients using the Beeline software and services.
• Strategic and Tactical consultation to aid operations and process efficiency of the client’s program. This required relationship management among multiple partners contributing to a client’s CWS program.

Jacksonville, Florida Area

• Rotational program through various client services oriented departments within Beeline. Responsibilities including:
• Managed client relations and enhancement projects for four clients as a Client Solutions Analyst.
• Solved business problems through partnering with the client and Beeline’s internal teams.
• Analyzed business requirements, tested and documented solution designs during Implementations for Fortune 500 clients