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Thalia Moura Email & Phone Number
Integration Analyst Jr
at
Oitchau - Controle de Ponto & Timesheets
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Integration Analyst Jr
Location
São Paulo, Brazil
Company size
Who is Thalia Moura? Overview
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Quick answer
Thalia Moura is listed as Integration Analyst Jr at Oitchau - Controle de Ponto & Timesheets, a with 72 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Thalia Moura.
Thalia Moura previously worked as Integration Analyst Jr at Day.Io - Time Tracking & Shifts and Technical Support Analyst Senior at Oitchau - Controle De Ponto & Timesheets. Thalia Moura holds Human Coder, Software Engineer from 42 | Sp.
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Oitchau - Controle de Ponto & Timesheets
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Profile bio
About Thalia Moura
Hello! I'm passionate about delivering exceptional customer experiences and come with a strong background in Customer Experience. As a self-taught individual, I've acquired valuable skills along the way. From independently learning English to mastering various programming languages, I consistently seek out challenges that facilitate my growth.My journey in the field of Customer Experience has underscored the significance of attentive customer listening and understanding their needs. During my ongoing journey, I've played a pivotal role in establishing the entire onboarding structure, ensuring a seamless introduction for new customers.Moreover, I have a penchant for data generation. Through the implementation of Artificial Intelligence, I actively contribute to data analysis, deriving insightful conclusions that steer strategic decisions. This amalgamation of technical proficiency and customer-centricity enables me to provide innovative and tailored solutions.I am dedicated to continuous education and am currently pursuing a degree in Computer Science, which provides a robust foundation for amalgamating my technical abilities with my ardor for customer service.If you are seeking an individual who is fervent about learning, development, and value creation in the realms of customer experience and technical prowess, I would be delighted to connect and explore collaboration opportunities.Let's collaborate to shape a promising future, propelling customer excellence and technological innovation.
Current workplace
Thalia Moura's current company
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Oitchau - Controle De Ponto & Timesheets
10 roles
Thalia Moura work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst Senior
Technical Support Analyst
• Advanced technical support• Using API for integrations with customers' native systems• Mapping customer needs to develop new features together with the product team
Account Manager Specialist | Onboarding Specialist
• Map needs for the product team• Implementation with the companies• Gather information on assigned clients.• Build strong client relationships, through regular communication (Meetings, Calls, Messages, Tickets).• Provide after-sales support, engaging clients to use the product, and guide them on their firsts steps. • Ensure prompt and accurate answers to clients’ queries.• Create and analyze reports to improve the relationship with the client. • Solve problems related to payments, usability and more.Competencies: Customer Engagement · KPI Dashboards · Service-Level Agreements (SLA) · Customer Analysis · Slack · HubSpot · Customer Satisfaction
Aug 2023 - Dec 2023
Smb Account Manager Mid + | Onboarding Specialist
• Implementation with the companies• Gather information on assigned clients.• Build strong client relationships, through regular communication (Meetings, Calls, Messages, Tickets).• Provide after-sales support, engaging clients to use the product, and guide them on their firsts steps. • Ensure prompt and accurate answers to clients’ queries.• Create and analyze reports to improve the relationship with the client. • Solve problems related to payments, usability and more.Competencies: Customer Engagement · KPI Dashboards · Service-Level Agreements (SLA) · Customer Analysis · Slack · HubSpot · Customer Satisfaction
Jan 2023 - Aug 2023
Bilingual Implementation Specialist
Implementation of our platform with the company's leaders and managers.In the implementation sessions, we setup the entire platform and provide training about how to use it.After the implementation sessions are done, we continue to provide the necessary support for the customer to be successful in their usage
Sep 2022 - Jan 2023
Advanced Bilingual Technical Support
Setup of the system. Technical support to final customers, through the solution of problems involving the software we provide services. Dealings in English with the US team by telephone to resolve cases that cannot be resolved by the Brazilian team.
Mar 2021 - Sep 2022
Consultant Education | Inside Sales | Account Executive | Education Technology | Edtech
Jan 2020 - Aug 2020
Sme
Manage sales funnel through the system, qualifying the lead, researching the decision maker profile and finalizing the sale / Support for sales representatives, productivity analysis, monitoring of sales quality / Application of training to new employees regarding the product and the system (SalesForce), and training for current operators regarding process changes, general team support and supervision.
Sep 2018 - Jan 2020
Sales Person / Jr Manager
Jr Lopes Sasso
Attendance to the public, organization of the salon / Training new sellers, application of feedback, presentation of results, planning of sales strategies.
Aug 2013 - Oct 2015
Team & coworkers
Colleagues at Oitchau - Controle de Ponto & Timesheets
Other employees you can reach at oitchau.com.br. View company contacts for 72 employees →
IS
Italo Soares
Colleague at Oitchau - Controle De Ponto & TimesheetsCampos Dos Goytacazes, Rio De Janeiro, Brazil
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GP
Giovanni Paradiso
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
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KG
Kadu Gonçalves
Colleague at Oitchau - Controle De Ponto & TimesheetsGreater São Paulo Area, Brazil
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JA
Jorge Aleixo
Colleague at Oitchau - Controle De Ponto & TimesheetsGreater São Paulo Area, Brazil
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MF
Marta Fisher
Colleague at Oitchau - Controle De Ponto & TimesheetsLviv, Ukraine
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CS
Cássio Sagawa
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
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AO
Andreia Oliveira
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
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MC
Marina Cury Sousa
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
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VD
Vladyslav Dziuba
Colleague at Oitchau - Controle De Ponto & TimesheetsValencia, Valencian Community, Spain
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KF
Karina Ferro
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
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Italo Soares
Colleague at Oitchau - Controle De Ponto & TimesheetsCampos Dos Goytacazes, Rio De Janeiro, Brazil
View →
GP
Giovanni Paradiso
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
View →
KG
Kadu Gonçalves
Colleague at Oitchau - Controle De Ponto & TimesheetsGreater São Paulo Area, Brazil
View →
JA
Jorge Aleixo
Colleague at Oitchau - Controle De Ponto & TimesheetsGreater São Paulo Area, Brazil
View →
MF
Marta Fisher
Colleague at Oitchau - Controle De Ponto & TimesheetsLviv, Ukraine
View →
CS
Cássio Sagawa
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
View →
AO
Andreia Oliveira
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
View →
MC
Marina Cury Sousa
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
View →
VD
Vladyslav Dziuba
Colleague at Oitchau - Controle De Ponto & TimesheetsValencia, Valencian Community, Spain
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KF
Karina Ferro
Colleague at Oitchau - Controle De Ponto & TimesheetsSão Paulo, Brazil
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2 education records
Thalia Moura education
Human Coder, Software Engineer
42 | Sp
Bachelor Degree, Computer Science
FAQ
Frequently asked questions about Thalia Moura
Quick answers generated from the profile data available on this page.
What company does Thalia Moura work for?
Thalia Moura works for Oitchau - Controle de Ponto & Timesheets.
What is Thalia Moura's role at Oitchau - Controle de Ponto & Timesheets?
Thalia Moura is listed as Integration Analyst Jr at Oitchau - Controle de Ponto & Timesheets.
Where is Thalia Moura based?
Thalia Moura is based in São Paulo, Brazil while working with Oitchau - Controle de Ponto & Timesheets.
What companies has Thalia Moura worked for?
Thalia Moura has worked for Day.Io - Time Tracking & Shifts, Oitchau - Controle De Ponto & Timesheets, Factorial, Factorial Hr, and Concentrix.
Who are Thalia Moura's colleagues at Oitchau - Controle de Ponto & Timesheets?
Thalia Moura's colleagues at Oitchau - Controle de Ponto & Timesheets include Italo Soares, Giovanni Paradiso, Kadu Gonçalves, Jorge Aleixo, and Marta Fisher.
How can I contact Thalia Moura?
You can use AeroLeads to view verified contact signals for Thalia Moura at Oitchau - Controle de Ponto & Timesheets, including work email, phone, and LinkedIn data when available.
What schools did Thalia Moura attend?
Thalia Moura holds Human Coder, Software Engineer from 42 | Sp.
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